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Vision Kia East Rochester

East Rochester, NY

Overview
Employees
Reviews
Vehicles
4.4
1,041 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 1,041 reviews

December 12, 2025

Friendly, efficient, responsive, caring, and attentive. I have been using them for almost 10 years. Never a problem; always a pleasant experience. More

by PAT60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silverton is super.
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Dec 16, 2025 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 12, 2025

It was alright experience they were very courteous and friendly They told me what needs to be done and was friendly about it More

by Sabrina
Recommend Dealer
Yes
Employees Worked With
Dk
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Dec 16, 2025 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 11, 2025

Vision Kia of East Rochester solved all my service problems in one efficient and effective visit. More

by RUSSELLSIMPSON1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2025 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 09, 2025

Great experience The service was Timely, transparent, easy to schedule. The team were professional, nice and helpful More

by ALIG
Recommend Dealer
Yes
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Dec 09, 2025 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 08, 2025

Did not honor original purchase agreement. Lifetime oil changes are for life. Lifetime oil changes are life, yes or no? More

by Jwac0105
Recommend Dealer
No
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Dec 09, 2025 -

Vision Kia East Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 02, 2025

I bought a new car last April and the entire process was smooth and pleasant. Just had the vehicle serviced (oil change/tire rotation). Got me in on time and out the door pretty quickly. I have nothing but More

by tomidyjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2025 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 01, 2025

Everyone I worked with was helpful and professional. They finished the job ahead of schedule, too. More

by KRISTENMCOIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not remember the receptionist’s name
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Dec 02, 2025 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 01, 2025

Jessica was amazing! Kept me informed every step of the way! Repairs were completed when promised! Great comunication More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Dec 02, 2025 -

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 30, 2025

Excellent advisors technicians and management Easy communication and no pressure, fast turn around time, nice facilities More

by Nissantech14
Recommend Dealer
Yes
Employees Worked With
Chino
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Dec 02, 2025 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 21, 2025

Amanda and Gio made a very stressful situation much easier to handle with their expertise . More

by BRITASH9090
Recommend Dealer
Yes
Employees Worked With
Amanda and Gio
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Nov 21, 2025 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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