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Vision Kia East Rochester
East Rochester, NY
873 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize.
Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 873 reviews
July 28, 2024
Service center is always east to deal with when setting an appointment. Love dealing with Manny and Kelly an appointment. Love dealing with Manny and Kelly More
by HOOVERK1952
Verified Customer
July 28, 2024
Excellent dealership. Great deal from start to finish. I will definitely recommend to others in the future. Great deal from start to finish. I will definitely recommend to others in the future. More
by nwfelle
July 27, 2024
totally unaware of both Kia & Vision service-programs that applied in offsetting cost of visit for regularly scheduled maintenance- now working with original dealership vehicle was purchased through to h that applied in offsetting cost of visit for regularly scheduled maintenance- now working with original dealership vehicle was purchased through to honor transaction & correct pricing More
by service-customer
Employees Worked With
Amanda Herko- we give her benefit of doubt, as she seemed somewhat new to role, but cannot believe others in facility did not help her ask right questions to attempt to verify my account of our purchase-agreement at other dealership
July 26, 2024
The service manager is absolutely the worst . I would love to tell you how many lies he has told me.. I will never step foot in that dealership again. I have been I. Customer service for 25 year I would love to tell you how many lies he has told me.. I will never step foot in that dealership again. I have been I. Customer service for 25 years with a major airline. Trust me you are going to loosed a lot of business. I would love to discuss the disrespect he shows tobhis customers. I'm not alone I have a list a kia owners. Who will never go back. More
by OPTOUTZ
Employees Worked With
Other Employees :
The girls that work in service atr yhe best. But you choose Mann. .my numbrr is 585 802 9592. , JOE KRUPPENBACHER
July 25, 2024
It is very hard to get thru to the Service Dept when you call. Also the parking lot is too small as there is no where to park when you come in for Service or when you come in to look at cars. call. Also the parking lot is too small as there is no where to park when you come in for Service or when you come in to look at cars. More
by DHILLARYMARSHALL
Employees Worked With
Kelly Bailey
July 25, 2024
Do not answer their phones. Do not return calls timely. Service staff rude and act like you’re bothering them. Do not explain warranty or try to help. Have to advocate for yours Do not return calls timely. Service staff rude and act like you’re bothering them. Do not explain warranty or try to help. Have to advocate for yourself. Worst service I’ve received and only getting worse. Won’t come here for service anymore. More
by Sorento
July 24, 2024
Our salesman, Adam Denker, was super helpful. He made the process sinmple and went out of his way on his day off to make arrangements to pick up the car the next day. Everyone at the dealership He made the process sinmple and went out of his way on his day off to make arrangements to pick up the car the next day. Everyone at the dealership was friendly and helpful. More
by RandyV
Employees Worked With
Adam Denker, David Roque
