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Vision Kia East Rochester

East Rochester, NY

Overview
Employees
Reviews
Vehicles
4.4
882 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 882 reviews

April 23, 2024

I went in with a known engine issue for which they did an oil change and said come back in 1000 miles so they could check the consumption. Problem is, they over filled the oil by at least 1 quart. I fully d More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Bailey
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Apr 24, 2024 -

Vision Kia East Rochester responded

Scott. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 23, 2024

Great people there Awesome place to buy a car and get car care very helpful More

by BERNARDJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick , JOE KRUPPENBACHER
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Apr 24, 2024 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 22, 2024

Adam Denker in Sales and David Roque in Finances did an outstanding job. Both of these employees exemplify the Kia brand and spirit. More

by jasmiller2054
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Denker, David Roque
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Apr 24, 2024 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 22, 2024

Everyone extremely courteous and friendly. Got car done quickly. Inspire trust. Comfortable to bring car back again. More

by OAKES6DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young man at inside desk, woman at inside desk
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Apr 24, 2024 -

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 21, 2024

They tried really hard not to honor the warranty. I had to have my mechanic direct their mechanic to a leak in the AC unit that they said they couldn't find. The first day they had my car they kept i More

by MT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny G.
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Vision Kia East Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 21, 2024

Sal showed attention to questions I asked and was a great help in making a decision on our new vehicle. More

by OPTOUT1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal and Ian and finance guy. Can’t remember his name
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Apr 24, 2024 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 21, 2024

I appreciate the level of detail that the team at Vision Kia East Rochester provides. They are always professional and informative. More

by KEVEN.HERREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly and Chad
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Apr 24, 2024 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 20, 2024

Patrick, our salesman was very knowledgeable about the vehicle we were looking at. He was friendly and answered all our quesions. Dave the fiancé salesman was equally knowledgeable and friendly. More

by bandit1763
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Larkin 5 stars Dave in fiance 5 stara
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Apr 24, 2024 -

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Apr 25, 2024 -

bandit1763 responded

Our sales man Patrick Larkin was great. He came right out and introduced himself to us. He took his time answering out many questions. He was very knowledgeable about the KIA Sportage we were interested in. He sat with us and explained the many features the car has. He was very patient. When we went inside he explained the process of buying the car and took his time . I would defiantly tell my friends to ask for him specifically when they go to buy a car.

April 20, 2024

Great place, wonderful service department, thanks to Manny and Kelly so courteous and professional. 👌 awesom. More

by MFLORACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 20, 2024

Kelly did an amazing job getting me in and out of my oil change ! Thank you 😊 More

by SNAZVKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly, JOE KRUPPENBACHER
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Apr 24, 2024 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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