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Vision Kia East Rochester
East Rochester, NY
890 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize.
Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 890 reviews
Verified Customer
April 18, 2024
I came to this Kia for the same exact reason for 3 visits. It took till the third visit and me being persistent on something being wrong for them to truly find what was wrong with my vehicle. Where if visits. It took till the third visit and me being persistent on something being wrong for them to truly find what was wrong with my vehicle. Where if they actually took the time and looked at it the first time I could’ve avoided multiple trips back and not having a car. And then when they did find what was wrong with it they told me they couldn’t even do anything for it and I had to go somewhere else. And I asked before I left if they could put my cabin air filter back in my car at least for me. And when I got it back it wasn’t put in and my car passenger seat was all the way back with stuff in the drivers seat. Not happy with the service from here and won’t be back. Kelly in Service who deals with customers, was very nice and helpful throughout the whole process. If I ever came back it would be because of her. More
by Lucas
April 17, 2024
This place had friendly staff and did a very good job on the vehicle and it returned clean. the vehicle and it returned clean. More
by NRSONE4
April 15, 2024
The help me quickly and really nice. Explain me about the service and let me know gor next time Explain me about the service and let me know gor next time More
by GOR2F47
Employees Worked With
April 14, 2024
I have had my 2023 Sportage in at least 3 or 4 times within the last 2 years for a check engine light.Each tome thay tell me it's fixted but obviously it isn't. This is our third KIA and now I'm not so within the last 2 years for a check engine light.Each tome thay tell me it's fixted but obviously it isn't. This is our third KIA and now I'm not so sure I don't want to go to a different make of vehicle More
by James Jolley
Employees Worked With
It hasn't always been the same person
April 13, 2024
Great service but the customer waiting area could use an upgrade and better amenities for those waiting. upgrade and better amenities for those waiting. More
by thebaji
Employees Worked With
April 13, 2024
I didnt have an appointment but they got me in anyway. They were so friendly and paid for an uber to take me to lunch they kept me informed about my car wile I was out threw my phone.They were busy but ev They were so friendly and paid for an uber to take me to lunch they kept me informed about my car wile I was out threw my phone.They were busy but everyone worked hard to get me out as quickly as possible More
by zenamothana
Employees Worked With
