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Vision Kia East Rochester

East Rochester, NY

Overview
Employees
Reviews
Vehicles
4.4
878 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 878 reviews

April 07, 2024

Adam was great. He worked with me and found me exactly what I wanted. All the staff were attentive and friendly. The turnaround time was only one day! More

by jkremer401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 07, 2024

Great - They all were very helpful thru the whole process. I would Deal with them in the Future !! More

by dsenn1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 07, 2024

Everything was great don't need fifteen words to describe service and receptionist Everything couldn't b better More

by J3327453
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
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Apr 10, 2024 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 07, 2024

I’ve only had good experiences here. Service is fast and customer service is great More

by zottman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 05, 2024

Please wash grease hand off on wheel and handle door next appointment Thank you . Linda More

by THINDA239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t meet them
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Apr 05, 2024 -

Vision Kia East Rochester responded

We appreciate your feedback and are eager to better your return experience.

April 05, 2024

They were super helpful and friendly. Fast, took me back to see the damage myself. More

by terriwilmot41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly, Joseph
Report | Print
Apr 05, 2024 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 05, 2024

Great service experience it was timely and friendly and while I waited I could do my work with the wifi in the waiting area, it was comfortable. All good. More

by LAURALRAMSEY
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 05, 2024

Service people are very nice but the 30k check up is way too expensive and could not afford this altogether- might look at other places!!! More

by DONNABC49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The woman there
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Apr 10, 2024 -

Vision Kia East Rochester responded

Thank you for taking the time to provide us with this feedback.

April 05, 2024

Professional service at a good price and friendly people. I recommend Vision Kia service department More

by LOCALGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
Report | Print
Apr 10, 2024 -

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 04, 2024

Timely oil change and vehicle review, Quick and courteous customer service. Need more parking for service customers. More

by DMDEHOLLANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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