Back

Vision Kia East Rochester

East Rochester, NY

4.4
880 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
Contact Dealership

201 E Linden Ave

East Rochester, NY

14445

Directions

By Type

Showing 880 reviews

March 04, 2021

Dealing with Eric Ronnenberg was very professional, easy to work with and did not pressure me. He even came and picked me up to finish the transaction. Thank You. Hoping for similar experiences with future More

by GIVANMOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ronnenberg, Alison Farr, Brian M., Drew C., Jake G.
Mar 24, 2021 -

Vision Kia East Rochester responded

We couldn't agree with you more, Eric is fantastic! We appreciate your kindness and thank you for choosing Vision Kia East Rochester!

March 04, 2021

Was there for a NYS Inspection. Everything was done when they said it would be, and they rinsed the salt off the car as an added bonus. Friendly staff as always. More

by CRITELLIM23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Vision Kia East Rochester responded

Thank you so much for taking the time to write out such a great review of the Vision team! We appreciate your support and your continuous business with Vision Kia East Rochester!

March 04, 2021

They are all so friendly and really gave me a good deal on my car and when I go in to have the car serviced they are so nice and I love there waiting area and accommodations I would and do highly recommend More

by JETT63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian M., Drew C., Jake G., Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

We are happy to hear you had a great experience and appreciate your recommendation! Thank you for your 5 star review!

March 04, 2021

Scheduled an oil change and tire rotation. Declined the car wash. Showed up and was told it would take about 45 minutes. After 30 min, car was still in the lot. No communication to me about a delay. It fin More

by DHOLLID2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Vision Kia East Rochester responded

It is disappointing for me to hear that your experience was anything less than great. I would like to apologize to you directly and rectify this situation for you. Please give me a call at 585-509-1200, my name is Dan Edwards and I am the owner.

March 04, 2021

All good. Recall done. Ready when I got out of work. Love their service . Not much more to say . Always efficient. On time. Polite and friendly More

by IAM410US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

This is wonderful to hear! Our service department holds its services to highest of standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

December 31, 2020

Eric Ronnenberg At East Rochester Kia was outstanding from start to finish!!!! Eric was polite and most helpful and he got me into a new SUV!!!! Thank you Eric!!! More

by Katiepolaski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ronnenberg
December 26, 2020

I bought a 2020 Kia Soul in August from Eric. He is a great guy who is very personable and great to deal with. I recommend him highly ! More

by JMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
December 12, 2020

Looking at new Sonata. Eric was very friendly and helpful. I didn't feel he was pushy as some can be. I will be back after tax season so I can put money down to buy a new Sonata. Thank you. More

by Mom-of-a-Marine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ronnenberg
December 03, 2020

Brought my Rogue Select in for an oil change. The work was completed ahead of schedule and the attention to detail from the customer service staff was excellent. More

by SteveLig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't Know
November 27, 2020

Our experience was wonderful. Eric was knowledgeable and extremely courteous helping us choose a new, safe vehicle for our family. Him and the team made sure this car was the best choice for us. More

by Jennronn14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ronnenberg
...
84
...