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Vision Nissan Greece
Rochester, NY
850 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 850 reviews
February 26, 2025
The necessary service was provided. Other than that, the general customer service left much to be desired. Return calls were never answered and calling seemed useless because even if a Other than that, the general customer service left much to be desired. Return calls were never answered and calling seemed useless because even if a voicemail was left there was never a response. Was not kept up to date when a part was significantly delayed, and overall service missed the mark. Front desk staff seemed disorganized and unprepared to deal with even a simple drop off. More
by Liz
Verified Customer
February 26, 2025
Excellent and professional always a pleasure dealing with this Vision. Service was as expected excellent. Thanks this Vision. Service was as expected excellent. Thanks More
by brooksbrian13
February 22, 2025
I had a very good experience with this dealership. Endya Johnson was very knowledgeable and accommodating. Endya was able to help me find everything I felt I needed in a car, the Financial Manager wor Endya Johnson was very knowledgeable and accommodating. Endya was able to help me find everything I felt I needed in a car, the Financial Manager worked very hard to get the very best price and interest payment. The team worked very hard to make it easy for me to drive the car I felt I needed right off the lot More
by WRAYTEAL23
February 22, 2025
Your service department are very good. They get you in there quick and they have you out no time. They get you in there quick and they have you out no time. More
by PURPLESHEILA
Employees Worked With
February 22, 2025
All pretty standard, nothing above. Waiting room is standard. I did not appreciate how many times they tried selling me extra service Waiting room is standard. I did not appreciate how many times they tried selling me extra service More
by DUNNO0
February 20, 2025
In the midst of this freezing weather, an Engine Malfunction…Service immediately message greeted me in the morning. I called Vision and they told me to come over right away. They fit me in and did Malfunction…Service immediately message greeted me in the morning. I called Vision and they told me to come over right away. They fit me in and did an oil change as well. What a relief to have it taken care of do quickly! More
by mcanderson54
Employees Worked With
Woman in Service Dept
February 19, 2025
prompt, courteous service, wait time was minimal for inspection. also, can't beat the cost, FREE! inspection. also, can't beat the cost, FREE! More
by LIAMBABY_99
Employees Worked With
February 18, 2025
Very satisfied very satisfied very satisfied very satisfied very satisfied very satisfying very satisfied very satisfied satisfied very satisfied very satisfying very satisfied very satisfied More
by cristinesmith67
