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Vision Nissan Greece
Rochester, NY
847 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 847 reviews
March 11, 2025
After I spent $700, they couldn’t figure out the problem. They asked more money to try to fix the problem. They asked more money to try to fix the problem. More
by Silvanotr
Verified Customer
March 08, 2025
I have a 2024 Nissan. Twice I had to call AAA to jump my battery. On 3/6 I had an appointment to have battery checked at Vision. Everyone I dealt with was pleasant and ac Twice I had to call AAA to jump my battery. On 3/6 I had an appointment to have battery checked at Vision. Everyone I dealt with was pleasant and accommodating. It was verified that my battery did not hold a charge. How sad to buy a 2024 car and the quality of the battery is so poor a new one was needed that in 8 months a replacement was needed. Shame on Nissan. More
by mikee3453
Employees Worked With
Service department was great
March 07, 2025
Brought my Nissan in for some work and an inspection, had no problems. Brought in my second car and it was a nightmare. Quoted us $2,200 then jumped up to $4,600. Pricing was all over the place. This is the no problems. Brought in my second car and it was a nightmare. Quoted us $2,200 then jumped up to $4,600. Pricing was all over the place. This is the third or fourth time I've had them work on my vehicles. Last time the service wasn't stellar but I figured I'd give a them a second chance. I can tell you I won't make the same mistake twice. Such a shame, as the manager is great, however, the employees could use some training. I felt taken advantage of and the explanations I received were very confusing. More
by Carlee
Employees Worked With
March 06, 2025
March 06, 2025
Guzman really worked with my fiancé and I. He got us in the car we were looking forward to leasing. We drove off in our Nissan the very next morning. Guzman actually found us great insurance c He got us in the car we were looking forward to leasing. We drove off in our Nissan the very next morning. Guzman actually found us great insurance coverage(that’s not his job) but he wanted us to be able to be comfortable with payments! Overall Nissan Vision gets a 10/10. Thank you guys in finances as well great More
by Whitley
March 06, 2025
Very good experience with everyone involved I am very impressed with the professionalism and th on going service impressed with the professionalism and th on going service More
by ZIPSKNIGHTS
March 05, 2025
This dealership was clean, friendly, and very efficient. I would recommend it to my friends and family. I would recommend it to my friends and family. More
by momzac4ever
March 05, 2025
I had a great experience. Everything went smoothly and I will be coming back for future service appointments. Everything went smoothly and I will be coming back for future service appointments. More
by RMWJR
March 04, 2025
Service was adequate. Phone is never answered, and calls back will not be returned. Technicians were nice but overall lackluster. Car was retuned with dirty floor mats. Phone is never answered, and calls back will not be returned. Technicians were nice but overall lackluster. Car was retuned with dirty floor mats. More
by Liz
