Volkswagen North Scottsdale

Spotless facility, courteous staff at every level Professional response, even to unforeseen urgent occurrences at odd hours. Professional response, even to unforeseen urgent occurrences at odd hours. More

5th car we have purchased at Penske north Scottsdale. Obviously very pleased with the continous great customer service. Obviously very pleased with the continous great customer service. More

horrible customer service, took my car to service point out that the breaks were making noise. It pass inspection 4 weeks later had to take it back because my breaks were hitting the metal. How is it possi out that the breaks were making noise. It pass inspection 4 weeks later had to take it back because my breaks were hitting the metal. How is it possible that it pass inspection. More

My husband and I wanted to upgrade our vehicle to something bigger and VW NS was able to help us with that! We had a great buying experience and our sales person Kimberly was amazing, so professional something bigger and VW NS was able to help us with that! We had a great buying experience and our sales person Kimberly was amazing, so professional, helpful and informative! If your in the market definitely check them out and ask for Kimberly! You won't regret it! More

Always a pleasure to visit VW North Scottsdale at the Penske Auto Mall. Everyone in the service department is polite and pleasant. The work is always done correctly and quickly, and the car is returned Penske Auto Mall. Everyone in the service department is polite and pleasant. The work is always done correctly and quickly, and the car is returned clean. More

Very happy with the service dept, they had great communication, did all the work as we discussed and also did a great job detailing the car. Thank you VW north Scottsdale! communication, did all the work as we discussed and also did a great job detailing the car. Thank you VW north Scottsdale! More

Like their hands free service (needs better print services). Working with Tim, service manager, was great! services). Working with Tim, service manager, was great! More

Came in to test drive an Pro model of the ID.4. Most dealers around me only had the "xxxxxxquot; model as demos. Eric, the Internet Sales Manager, took us on the test drive. Loved the car but not the dealers around me only had the "xxxxxxquot; model as demos. Eric, the Internet Sales Manager, took us on the test drive. Loved the car but not the wait time to get one built. Went back to his desk and he was able to find two Pro models coming in that were available for purchase. Larry the GM came out and introduced himself. I have a lot of cars of the last 20 years and this is the first time the GM actually came out to say hi. We ended up putting a deposit down on a White ID.4 Pro. Was told would be late Oct. A little over a month out. Got a call a week later saying it was delivered to the dealership. Great sales experience. I would recommend Eric Watson if you are looking for a VW. I live in the West Valley but in the future I will continue to drive over to Scottsdale because of the low pressure sales at this location More

I can in for new tires and a complete detail and they said they would fill up my tank when I brought it in next since when I bought my car it was too late and the service people were not there. My gas wa said they would fill up my tank when I brought it in next since when I bought my car it was too late and the service people were not there. My gas was not filled and my car looked the same inside as when I brought it in. Kinda disappointed but the dealer who handled my sale was awesome More

Excellent customer serviceNothing else that made the Excellent customer service Nothing else that made the experience extraordinary. Why do you insist on 15 words??? Excellent customer service Nothing else that made the experience extraordinary. Why do you insist on 15 words??? More