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Volkswagen North Scottsdale

Phoenix, AZ

4.7
348 Reviews

7001 E Chauncey Ln

Phoenix, AZ

85054

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Showing 348 reviews

June 10, 2021

The service team leader John Thames makes sure that both of our Jetta’s get the correct service based on usage. We count on great service each time. More

by Jim.pharr
Recommend Dealer
Yes
Employees Worked With
John Thames, Sean Weaver
Jun 13, 2021 -

Volkswagen North Scottsdale responded

Thanks for taking the time to leave feedback! We're so glad that we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Take care

June 03, 2021

Excellent experience from start to finish! Tom Slicker was a wonderful salesman to work with and the entire team was very pleasant. I am very pleased with my new car. Highly recommend! More

by Andrea Archer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Slicker, Larry Tabloff, Aydin Comelek
Jun 05, 2021 -

Volkswagen North Scottsdale responded

Thank you for taking the time to leave a review for us at Volkswagen North Scottsdale. We're happy we could meet your expectations! Our team is available should you require any extra help.

June 02, 2021

John has always been a joy to work with to get my Passat TDI serviced! I always get the BG Diesel Engine Performance Service with my oil change, restored fuel economy and performance is worth the extra mon More

by TDI owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John T
Jun 03, 2021 -

Volkswagen North Scottsdale responded

Hi there, Thank you for your positive review. It is wonderful to know that John has consistently been able to assist you and meet your expectations. At Volkswagen North Scottsdale we look forward to working with you again.

May 27, 2021

Bottom line...They did what was needed to take care of the customer , for a situation that was proving to be extremely inconvenient for me. More

by cnapoli2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Sansone, Sean Weaver
May 27, 2021 -

Volkswagen North Scottsdale responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with us and that our team provided great customer service. We are always here to help at Volkswagen North Scottsdale!

May 26, 2021

Amazing! chuck got us in the suv that we wanted. He was super friendly. He knew all the information. Management was also super friendly, got us in and out in a timely manner. Thank you volkswagen i look fo More

by Denycem.mahkewa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Sansone, Sean Weaver
May 26, 2021 -

Volkswagen North Scottsdale responded

We're happy you found Chuck and our staff to be so helpful and knowledgeable during your experience here at Volkswagen North Scottsdale! Please let us know if there is anything else we can do for you; we are more than happy to help! Welcome to the Volkswagen family!

May 21, 2021

Haven't purchased new car for 12 years because of the process. Tom Sliker made the process easy and his professionalism was above and beyond. More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Sliker
May 22, 2021 -

Volkswagen North Scottsdale responded

Doug, we appreciate your input. Glad to learn that you had a great buying experience. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 19, 2021

We've bought hundreds of cars at various dealerships in several states. It's generally a very painful experience. Tom Sliker set a standard for how the process should work! More

by johnv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Sliker is the type of salesperson that buyers hope for., David Bonanno, Tukk Hysi
May 20, 2021 -

Volkswagen North Scottsdale responded

Hi John, We appreciate your five star review. Your satisfaction means everything to us, so we are pleased to hear about your recent experience with Tom. Thank you for choosing Volkswagen North Scottsdale and we look forward to your next visit.

April 28, 2021

Chuck was excellent and everyone was so understanding and courteous. I definitely enjoyed this experience compares to past experiences at other dealerships . If my family or friends need a vehicle, I will de More

by smlwbb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Sansone, Tukk Hysi
Apr 29, 2021 -

Volkswagen North Scottsdale responded

Hi there, At Volkswagen North Scottsdale we would like to thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted that Chuck has been able to create this environment for you. We deeply appreciate your recommendation. Thank you for choosing Volkswagen North Scottsdale and we hope to continue to assist with all of your future automotive needs.

April 27, 2021

Just leased my second VW Tiguen from VW North Scottsdale. Obviously I like the car and the dealership to have used them second time. The whole experience was very professional...from my sales person finding More

by Pearl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Sansone, Sean Weaver
Apr 28, 2021 -

Volkswagen North Scottsdale responded

Hi Pearl, At Volkswagen North Scottsdale we would like to thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted to hear about your recent visit to our team. Thank you for choosing Volkswagen North Scottsdale and we hope to continue to assist with all your future automotive needs.

April 27, 2021

Last Fall I ordered a VWID4 First Edition from VW and designater VW North Scottsdale for delivery. Jerry, the internet manager has been very helpful and responsive the entire process thru delivery last w More

by richardherman2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Vespaziani
Apr 28, 2021 -

Volkswagen North Scottsdale responded

Thank you for taking the time to share your experience working with our team at Volkswagen North Scottsdale. Congratulations on your Volkswagen ID.4 1st Edition, Richard. We hope you are enjoying it! If there is anything additional we can do, please do not hesitate to reach out to our team.

Jun 21, 2021 -

richardherman2003 responded

I just brought my new id4 in for 60 day service check. I really like the car and have been treated very well by sales, service and finance. I will continue to recommend this dealership to others and also highly recommend the new VWID4.

Jun 21, 2021 -

richardherman2003 responded

I am really enjoying my new VWID4 and brought it in today for 60 day service check. All of the staff are friendly and helpful from the general manager to the service advisor, sales department and finance manager.

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