Volkswagen SouthTowne

I took my vehicle to perform 3 recalls but I never got received after pickup my vehicle what was done, one of the recall the remove my engine cover but they never advice me about of the removal, and or wh received after pickup my vehicle what was done, one of the recall the remove my engine cover but they never advice me about of the removal, and or what is next my engine is uncovered for now not knowing what is going to happen now, they also told me my vehicle supposedly be washed as a courtesy but never happened, just not very happy with my last experience. More

Someone on saff at VW, for an unknown reason, attempted to open our broken sunroof amd got it stuck open, which caused me to have to wait even longer for the car, but then bring it back forget another roun to open our broken sunroof amd got it stuck open, which caused me to have to wait even longer for the car, but then bring it back forget another round of troubleshooting to get it closed. It was eventually closed, but caused me headaches in logistics dropping back off and picking up. Further, I had to remind someone that I had asked for the dashboare service notification to be cancelled (there had been a recent oil change already), and nobody seemed to notice that the tire pressure light was on. More

I have used VW Southtowne service for several years and have always found the employees to be polite and helpful. have always found the employees to be polite and helpful. More

Always a grand time. I keep bringing my vehicles back here because I know and trust they will do a good job and do it properly. I keep bringing my vehicles back here because I know and trust they will do a good job and do it properly. More

Excellent service, they fulfilled what they promised, they delivered the truck on time and in the correct manner they delivered the truck on time and in the correct manner More

Jonah, Brayden and Mike were a pleasure to work with! Jonah was especially great! He was extremely helpful and very sincere in making sure I was completely satisfied with my purchase. If you want great h Jonah was especially great! He was extremely helpful and very sincere in making sure I was completely satisfied with my purchase. If you want great honest service I highly recommend VW Southtowne. I will definitely be doing future deals with them! More

I brought my Tiguan in for an oil change and routine maintenance, and it was at the service center for about five hours. After returning home, I received an alert indicating that the windshield washer f maintenance, and it was at the service center for about five hours. After returning home, I received an alert indicating that the windshield washer fluid was empty. This is something that should have been addressed during the service, along with checking and topping off other fluids like the coolant. Now I need to make a return trip—about 20 minutes each way—to ensure everything is properly taken care of. More

Darius was amazing. Though the fix did not work, he was honest polite and respectful. Though the fix did not work, he was honest polite and respectful. More

London was super professional and very nice. As soon as i walked in the door i was greeted and my car was immediately getting ready for service and its fluids topped off. Very happy with my firs As soon as i walked in the door i was greeted and my car was immediately getting ready for service and its fluids topped off. Very happy with my first experience i will definitely be back!! More

Sorush got me the deal I asked for! !! Thanks for providing great customer service and doing it quickly! !! Thanks for providing great customer service and doing it quickly! More