Volkswagen SouthTowne

Highly recommend NOT to use this dealership. Purchased a new 2020 VW Tiguan 3 months ago. The finance department are will con you into signing "optional" warranties such as the "lost key warranty" and "thef new 2020 VW Tiguan 3 months ago. The finance department are will con you into signing "optional" warranties such as the "lost key warranty" and "theft warranty." When I brought it up to JR (the finance guy) he argued with me that it wasn't optional EVEN THOUGH THE PAPERWORK STATES THAT IT IS!!!!! He is a con-artist looking to make every extra penny that he could. My mother-in-law still wanted to buy the car so after finishing the paperwork and getting ready to drive away, we asked where our MONSTER floor mats were at. The sticker price of the car stated that they were included as we paid the extra $300 for them. Tyler Walker (our sales guy) stated that they should have been in there but he would order them and make sure we got them. After 3 months, he is no longer returning calls or texts and refuses to come to the phone when we call the dealership. We keep getting the run around and have had sales managers tell us "let me look into that and I'll call you in 45 minutes"...guess what, no call back. Do not buy from VW SouthTowne unless you want crappy service. More

I just got a new Jetta! I love it!! THANKS to Zee and her expertise! She listens to your needs!! Very professional and honest !!! Keep up your amazing work!!! expertise! She listens to your needs!! Very professional and honest !!! Keep up your amazing work!!! More

Braxton did an awesome job showing us our options and looking into each one! He was extremely helpful. Their no pressure approach was appreciated greatly! looking into each one! He was extremely helpful. Their no pressure approach was appreciated greatly! More

I Don’t like the false advertising on website. They don’t tell you all of the requirements to qualify for the lowest advertised price. tell you all of the requirements to qualify for the lowest advertised price. More

Messi and Zach were great and was able to help me get into my brand new Atlas. They were efficient, professional, l and understood my time was valuable! Thank you guys, I’ve been really enjoying my new c into my brand new Atlas. They were efficient, professional, l and understood my time was valuable! Thank you guys, I’ve been really enjoying my new car! More

Mike Stidom & the entire VW team are AMAZING to work with. No pressure, EVER, and you leave getting what, if not more than you hoped for! with. No pressure, EVER, and you leave getting what, if not more than you hoped for! More

It is great dealers shop.People are very polite and helpful.Guy who helped me during my shopping for car was very nice and knowledgeable about car.His name is Hary.He showed me a lot cars with differen helpful.Guy who helped me during my shopping for car was very nice and knowledgeable about car.His name is Hary.He showed me a lot cars with different price and explain each of them different in pricing what is reasonable.They have their own finance that make easier during buying process.I am glad I purchased brand new car and definitely will suggest anyone to go there and shop for car.They are good about corona rules.Everyone wear mask and use 6 Feet distance. More

Excellent service. Stopped in on a whim, and went home with a new car. Kai and Daniel were great to work with and easy to relate to. I’m definitely referring friends and family to them. with a new car. Kai and Daniel were great to work with and easy to relate to. I’m definitely referring friends and family to them. More

Michael and MJ took their time to work with us-discussing options and benefits/cons of both. Financing was quick and we felt confident in our purchase.They are wonderful! options and benefits/cons of both. Financing was quick and we felt confident in our purchase.They are wonderful! More

I just want to thank Harry for everything he did to get me into my 2020 Jetta! He was great and went the extra mile for me! I can’t thank him and Volkswagen SouthTowne enough! me into my 2020 Jetta! He was great and went the extra mile for me! I can’t thank him and Volkswagen SouthTowne enough! More