Volkswagen SouthTowne

Always great service Always friendly service and treated well when I drop cars by for service. I will keep coming back to VWST. Keep up the great job! Always friendly service and treated well when I drop cars by for service. I will keep coming back to VWST. Keep up the great job! More

VW Southtowne is an exemplary dealership! If you are in the market for a car New or Used, do not miss your opportunity to be treated like you love at VW Southtowne! Ask for Bo Atkins he will If you are in the market for a car New or Used, do not miss your opportunity to be treated like you love at VW Southtowne! Ask for Bo Atkins he will take the time to listen to your wants and needs in purchasing a vehicle. He helps make sense of the entire car buying experience. I have had the pleasure of buying 2-cars from this amazing dealership and Bo. Thanks does not cover the gratitude! More

Excellent service Very friendly and kept me up to date. Gave me a rental when work was going to take longer than what they normally expected. I reAlly like getting a Very friendly and kept me up to date. Gave me a rental when work was going to take longer than what they normally expected. I reAlly like getting a video of the tech showing the vehicle and mentioning if any work needed to be done with it More

Service 2010 tdi Have had bad dealings in past with dealer. This experiance went above my expectations. I was very pleased. This is my third tdi and have loved the bra Have had bad dealings in past with dealer. This experiance went above my expectations. I was very pleased. This is my third tdi and have loved the brand. This dealership has disappointed me in the past. More

Oil change and headlight lamp changes. I bought my Jetta at Strong Volkswagen and have never liked their service department so I decided to try Southtowne and sure wasn't sorry. Your serv I bought my Jetta at Strong Volkswagen and have never liked their service department so I decided to try Southtowne and sure wasn't sorry. Your service representative (Justin Schooley I think was his name) is excellent at what he does. He kept me apprised regularly on the progress, which I really appreciated and was genuinely concerned that my experience at your dealership was great - goal achieved. More

Oil change We stop by for oil change between our road trip. We drove in and told "takes an hour and 20 minutes" we waited in the waiting area and it was done a We stop by for oil change between our road trip. We drove in and told "takes an hour and 20 minutes" we waited in the waiting area and it was done around an hour. Very professional staff and comfort waiting area. We had a detail explained of our vehicle condition before left the office. More

Great customer service Went to another Volkswagen dealership without even looking at my car was told it was going to be $600 to fix. You had the simple part I needed and co Went to another Volkswagen dealership without even looking at my car was told it was going to be $600 to fix. You had the simple part I needed and completed on time. More

Always Great service I never have a bad experience. My service representative explains my situation, and direct me to the right needs without leading me wrong. Because of I never have a bad experience. My service representative explains my situation, and direct me to the right needs without leading me wrong. Because of the treatment received from Malik in service, I plan to buy my next vehicle from Southtown.Volkswagon More

Terrible finance service The sales team was really good, but the finance service was terrible. They are pushing you to purchase service contract, even though i don't need exte The sales team was really good, but the finance service was terrible. They are pushing you to purchase service contract, even though i don't need extended service contract for the new car. They said if you don't buy the service contract, then they won't sell the car to you. At that moment. I bought the service contract, then told me I could cancel the service contract whenever I want. One day I came here to cancel my contract, but I had been waiting for several hours to cancel my contract. They have terrible finance service. Don't believe finance person at all. Be careful before you sign any documents. More

Super Service Even though the problem was not easily recognizable the Dealership did not give up until everything was checked out and the problem completely resolv Even though the problem was not easily recognizable the Dealership did not give up until everything was checked out and the problem completely resolved. They were polite, knowledgeable, professional and worked as quickly as possible to meet our needs. More