Volkswagen SouthTowne

Great service! I took my cc in to have the brakes checked and was very impressed with the prompt, friendly, detailed service that I received. Thank you! I took my cc in to have the brakes checked and was very impressed with the prompt, friendly, detailed service that I received. Thank you! More

xxxx Bags This dealership is aweful! They took advantage of my 20 year old daughters naivety and traded her 2013 jetta for a 2011 jetta that has dents on it...s This dealership is aweful! They took advantage of my 20 year old daughters naivety and traded her 2013 jetta for a 2011 jetta that has dents on it...she is upside down $ in this older car, was paying 275.00 and is now paying 400.00 a month! All they can say is sorry...nothing we can do!! I am disgusted with their integrity and will tell everyone I know not to go there EVER! More

Always a good time with Malik Only had an oil change done, but it was done quickly, and.....with the coupon....at a great price. Malik is always a welcoming and friendly guy. Don Only had an oil change done, but it was done quickly, and.....with the coupon....at a great price. Malik is always a welcoming and friendly guy. Don't loose this guy. More

Extremely Pleased Fast service. Very efficient. Exceeded expectations. Brian greeted us with a smile and made certain he understood exactly why we brought the Passa Fast service. Very efficient. Exceeded expectations. Brian greeted us with a smile and made certain he understood exactly why we brought the Passat into the shop. More

Service When we get our Volkswagen Jetta Sportwagen Tdi serviced Malik is always very nice and helpful. Why do I need to have at least 25 words to submit this When we get our Volkswagen Jetta Sportwagen Tdi serviced Malik is always very nice and helpful. Why do I need to have at least 25 words to submit this survey? More

Headlight service You have the best VW service in the Utah area. I certainly appreciate your help and kindness. I tried to contact Strong since I had purchased the vehi You have the best VW service in the Utah area. I certainly appreciate your help and kindness. I tried to contact Strong since I had purchased the vehicle from them and was not helped at all. I actually was very disappointed in the other dealership. So my hat off to Southtown. More

Laid back professionality putting customers first My service experience at Southtowne is always fast, friendly, and professional. I will take my GLI to Southtowne every time and no where else. I have My service experience at Southtowne is always fast, friendly, and professional. I will take my GLI to Southtowne every time and no where else. I have yet to meet a staff member that is not personable and willing to assist at my convenience. I have dealt with almost every department at Southtowne and everyone there makes you feel like family. Dylan Roberts is awesome at what he does in the service department! Dylan is very punctual, professional, and customer oriented. In just my short time there, I saw Dylan acknowledge customer after customer by a first name basis as they walked through the door. This kind of recognition gives you the sense of personalized service and that he actually gets to know the customers and their needs. When dealing with my car issues, I had to reach out to Dylan numerous times via email and telephone. Dylan was always quick to respond and give his honest professional opinion. Not to mention help save on the expenses where he can. This allowed me to make an easy logical decision and was super convenient with my crazy schedule. Dylan is a great contact to reach out to for any service inquiries. More

Always a good experience We took the car in for the software update on the rebate. All went well. the service technician was very nice and helpful. It was a quality visit. We took the car in for the software update on the rebate. All went well. the service technician was very nice and helpful. It was a quality visit. Thank you. More

Once you go to Southtowne, you won't look back. I started having my VW serviced at Southtowne several years ago, as we don't have a Volkswagen dealership near our town. Despite the 4 hour drive to g I started having my VW serviced at Southtowne several years ago, as we don't have a Volkswagen dealership near our town. Despite the 4 hour drive to get to the dealership, I've never looked back. Customer service is clearly a priority at Southtowne. In my limited time there, I've not once witnessed someone leave in a bad mood or with a bad experience. Nor have I had those issues. The two Service Advisors that I have worked with have been friendly, efficient, and will go out of their way to make sure your car is treated properly and you're comfortable while waiting. If you ever go for service, ask for Dylan or Brandon. I had a different SA this time, which worried me a little bit since I had liked Brandon so much. I was pleasantly surprised when working with Dylan. I'm now convinced that there's not a bad Service Advisor to be found. Overall, it was once again a great experience. As someone with a degree concerning human resource management, I must say Southtowne is lucky to have such great representatives and should be proud. Thanks very much for another great visit. Cheers! More

The best in town Knows their customers - next to no other dealer in the state. My service professional knows my name and knows my vehicle. They try hard to ensure a Knows their customers - next to no other dealer in the state. My service professional knows my name and knows my vehicle. They try hard to ensure a good and quick experience for busy people. More