Volkswagen SouthTowne

Great! I Have had multiple issues with my VW Passat TDI, I feel like Malik has always put his best foot forward in helping me resolve any concerns or issues I Have had multiple issues with my VW Passat TDI, I feel like Malik has always put his best foot forward in helping me resolve any concerns or issues that I have and with my car. My last visit was no different. He got my car in and taken care of quickly and had me back on the road. More

Key fob replaced & programmed; tail light bulb replaced Malik was friendly, fast and took care of me A-Z. The part was in stock & he fit me in right away for service. Kudos Malik was friendly, fast and took care of me A-Z. The part was in stock & he fit me in right away for service. Kudos More

Great Service Bought my 2014 Jetta SE used from Carmax. Since it was still under factory warranty, I decided to have it serviced at a VW dealer. I was pleasantly su Bought my 2014 Jetta SE used from Carmax. Since it was still under factory warranty, I decided to have it serviced at a VW dealer. I was pleasantly surprised to find out that 2014 Jettas came with two free service opportunities and I had one left. Scheduling a service appointment online was a breeze and the total time from arrival to delivery was about an hour. More

Good Service My service adviser was very pleasant and prompt. I came in for a warranty light malfunction. He was attentive to calling me when the part was in and My service adviser was very pleasant and prompt. I came in for a warranty light malfunction. He was attentive to calling me when the part was in and scheduling it. More

Interior smell When I picked my car up it smelled like diesel fuel in the interior, I started looking around my interior and I could see fuel spots on my console and When I picked my car up it smelled like diesel fuel in the interior, I started looking around my interior and I could see fuel spots on my console and steering wheel. Other than that everything was great. More

Service for VW Passatt Nice and welcoming service- very timely. I was welcomed at the counter and given nice place to wait. Service man gave me updates while I waited. LOVED Nice and welcoming service- very timely. I was welcomed at the counter and given nice place to wait. Service man gave me updates while I waited. LOVED IT. More

DO NOT EVER BUY A CAR FROM VW SOUTHTOWNE Very unhappy with VW Southtowne! I bought a car from them only for the engine to blow 1 year later. They never backed it up or told me what went wrong Very unhappy with VW Southtowne! I bought a car from them only for the engine to blow 1 year later. They never backed it up or told me what went wrong with it. In desperation for a car they put me into a lease on a Passat for a payment of 600 a month! I have been making payments of $600+ a month now for almost 2 1/2 years and I am still 11,000 in the whole on the car if I were to buy it out today! DO NOT EVERY BUY A CAR FROM THEM! I have called more times than I can count asking them to call me back with records on the first car I bought. They have failed to ever tell me what went wrong. (Was it a manufacture defect? What caused it?) I have also called the VW head courters several time. They are no help either. More

lovely very good happy helpful honesty really go the extra mile to make it work I would recommend vw to anyone.go check them out at south town vw very good happy helpful honesty really go the extra mile to make it work I would recommend vw to anyone.go check them out at south town vw More

OIl change SOUTHTOWNE did an incredible job with my car. Just a simple oil change and they cleaned the car and topped off the coolant levels as well. Thank you SOUTHTOWNE did an incredible job with my car. Just a simple oil change and they cleaned the car and topped off the coolant levels as well. Thank you More

80,000 mile service Working with Malik in service is always a pleasure. He's accommodating and friendly and answers any questions I may have. Promptly gives me a call w Working with Malik in service is always a pleasure. He's accommodating and friendly and answers any questions I may have. Promptly gives me a call when my vehicle is ready to be picked up. More