Volkswagen SouthTowne

Great customer service! But comes with a long wait My service rep was excellent in checking me in and handling my service. The wait was long, however, surprising with only 1 other person in the waitin My service rep was excellent in checking me in and handling my service. The wait was long, however, surprising with only 1 other person in the waiting room. I had my oil changed and they had to replace a wiper motor. It was in stock. Had to wait over an hour. More

New Tires Needed new tires and a alignment. After price shopping I got a very competitive price at SouthTowne for the tires and the best deal in Salt Lake for t Needed new tires and a alignment. After price shopping I got a very competitive price at SouthTowne for the tires and the best deal in Salt Lake for the alignment. I've always been taken care of in the service department and know I can trust them. Thanks again Brandon More

Great service! I took my cc in to have the brakes checked and was very impressed with the prompt, friendly, detailed service that I received. Thank you! I took my cc in to have the brakes checked and was very impressed with the prompt, friendly, detailed service that I received. Thank you! More

xxxx Bags This dealership is aweful! They took advantage of my 20 year old daughters naivety and traded her 2013 jetta for a 2011 jetta that has dents on it...s This dealership is aweful! They took advantage of my 20 year old daughters naivety and traded her 2013 jetta for a 2011 jetta that has dents on it...she is upside down $ in this older car, was paying 275.00 and is now paying 400.00 a month! All they can say is sorry...nothing we can do!! I am disgusted with their integrity and will tell everyone I know not to go there EVER! More

Extremely Pleased Fast service. Very efficient. Exceeded expectations. Brian greeted us with a smile and made certain he understood exactly why we brought the Passa Fast service. Very efficient. Exceeded expectations. Brian greeted us with a smile and made certain he understood exactly why we brought the Passat into the shop. More

Always a good time with Malik Only had an oil change done, but it was done quickly, and.....with the coupon....at a great price. Malik is always a welcoming and friendly guy. Don Only had an oil change done, but it was done quickly, and.....with the coupon....at a great price. Malik is always a welcoming and friendly guy. Don't loose this guy. More

Service When we get our Volkswagen Jetta Sportwagen Tdi serviced Malik is always very nice and helpful. Why do I need to have at least 25 words to submit this When we get our Volkswagen Jetta Sportwagen Tdi serviced Malik is always very nice and helpful. Why do I need to have at least 25 words to submit this survey? More

Headlight service You have the best VW service in the Utah area. I certainly appreciate your help and kindness. I tried to contact Strong since I had purchased the vehi You have the best VW service in the Utah area. I certainly appreciate your help and kindness. I tried to contact Strong since I had purchased the vehicle from them and was not helped at all. I actually was very disappointed in the other dealership. So my hat off to Southtown. More

Laid back professionality putting customers first My service experience at Southtowne is always fast, friendly, and professional. I will take my GLI to Southtowne every time and no where else. I have My service experience at Southtowne is always fast, friendly, and professional. I will take my GLI to Southtowne every time and no where else. I have yet to meet a staff member that is not personable and willing to assist at my convenience. I have dealt with almost every department at Southtowne and everyone there makes you feel like family. Dylan Roberts is awesome at what he does in the service department! Dylan is very punctual, professional, and customer oriented. In just my short time there, I saw Dylan acknowledge customer after customer by a first name basis as they walked through the door. This kind of recognition gives you the sense of personalized service and that he actually gets to know the customers and their needs. When dealing with my car issues, I had to reach out to Dylan numerous times via email and telephone. Dylan was always quick to respond and give his honest professional opinion. Not to mention help save on the expenses where he can. This allowed me to make an easy logical decision and was super convenient with my crazy schedule. Dylan is a great contact to reach out to for any service inquiries. More

Always a good experience We took the car in for the software update on the rebate. All went well. the service technician was very nice and helpful. It was a quality visit. We took the car in for the software update on the rebate. All went well. the service technician was very nice and helpful. It was a quality visit. Thank you. More