Volkswagen SouthTowne

Always a good experience This is my go to dealer. Great customer service every time. Have been coming back since purchasing my VW GTI here a couple of years ago. This is my go to dealer. Great customer service every time. Have been coming back since purchasing my VW GTI here a couple of years ago. More

Service and so called prize.. Jetta2014 four employees. The work and service was great.. However I also brought a brochure statin g I had won a prize. I was given a gift certificate for $25.00 which I was The work and service was great.. However I also brought a brochure statin g I had won a prize. I was given a gift certificate for $25.00 which I was to redeem on line. The ID of the certificate was not valid and Icould not follow the direction to click on redeem your gift s there was no such thing. I also noted that there was a statementthatFun dining rewards was a scam. Iam very disappointed. Icalled to report this and was told that this would be investigated by the woman who took mycall and that she would call me back. No one called me back. Shame on you for misrepresenting the socalled gift card on the prize paper and substituting a gift certificate that could not be redeemed. This is the second so called gift certificate that was not usable, however I did refuse the socalled giftofthree days and two nights in Mexico with no transportation and no real destination. This seems to be a pattern for your prizes.. More

Fast and friendly help We had a low tire pressure light come on while we were driving past the dealership so we decided to stop in. They were able to get us in to check the We had a low tire pressure light come on while we were driving past the dealership so we decided to stop in. They were able to get us in to check the light and do the 20,000 mile recommended service and oil change within an hour. Great service and got us out of there quickly even though we didn't have an appointment. More

Excellent service from Mitch about helping me find the right car and getting the right financing that fit my budget. Mitch took his time in explaining the features of from Mitch about helping me find the right car and getting the right financing that fit my budget. Mitch took his time in explaining the features of the car and the services that came with my purchase. More

Maintenance visit Service was done quickly and I was told of any fees before hand. The car was washed and ready to go--and the entire experience was pleasant. Service was done quickly and I was told of any fees before hand. The car was washed and ready to go--and the entire experience was pleasant. More

Great customer care from Brandon. Brandon always seems to greet me in a professional manner. He is there to help me with my vehicle and makes us feel welcomed. Thanks for the great s Brandon always seems to greet me in a professional manner. He is there to help me with my vehicle and makes us feel welcomed. Thanks for the great service. More

Routine Service Appointment Please tell relay that the Service Department did a great job. Check in was easy, the car was clean and they took care of all of my concerns. My sal Please tell relay that the Service Department did a great job. Check in was easy, the car was clean and they took care of all of my concerns. My sales representative, Bo Atkins, took time out of his busy day to visit with me and make sure that everything was good with my car. More

inspection The appointment was scheduled to fit my request . I was greeted by name when I entered the service center by Malik. He had the paperwork ready and gav The appointment was scheduled to fit my request . I was greeted by name when I entered the service center by Malik. He had the paperwork ready and gave me an estimate as to the time needed. He met the time frame and asked me if I had any questions or concerns The car was washed before being returned.. More

service Very good service, prompt and courteous. Explained service package and problem found. Pleased with service, which is why I come back instead of a le Very good service, prompt and courteous. Explained service package and problem found. Pleased with service, which is why I come back instead of a less expensive place. More

Bought an adorable Jetta Sport! VW Southtowne is great! They helped me switch out of the boat of a car I hated driving into a sporty Jetta that I love! My payments went up just a hit VW Southtowne is great! They helped me switch out of the boat of a car I hated driving into a sporty Jetta that I love! My payments went up just a hitch but in return I got rear view camera, leather heated seats, Carplay that makes it so safe for me to text and talk hands free. And my Jetta drives over the snow and ice like a snowmobile! Thanks guys for getting me into my dream Jetta! More