Volkswagen SouthTowne

Malik is the best. Super helpful, friendly, professional Malik took care of my needs. Car was running funny, check engine light on etc. He gave me good idea of what it was and fixed it. Great working with hi Malik took care of my needs. Car was running funny, check engine light on etc. He gave me good idea of what it was and fixed it. Great working with him. Would recommend Malik to all my VW friends. More

Standard Recall service Volkswagen Southtowne has an excellently service department. They are always fast, friendly and accommodating. Malik is very helpful, he always does h Volkswagen Southtowne has an excellently service department. They are always fast, friendly and accommodating. Malik is very helpful, he always does his best to address any concerns we may have with our Touareg and makes sure to answer all of our questions. Five Stars! More

Replacing a broken cup holder. I arrive at the Service Center and walked in the door. The service person greeted me and ask how he could help me. I told him the I was for my 9:30 am I arrive at the Service Center and walked in the door. The service person greeted me and ask how he could help me. I told him the I was for my 9:30 am appointment. He said Hello Lee I see we are replacing your broken cup holder assembly. The service person said that Adam was taking care that service to day. Adam said hello to me and it just moment while the printer printed out service invoice. Adam that would be an hour and half for the repairs to be done. So I went over and had a seat in the clean lounge. About an hour later Adam came and said the service was done and the car was washed. I was so happy with the service. The work was done very very well. More

great and fast services I didn't make appointment for service but still my car was done pretty fast. They did 20 000 miles service on my 2015 Pass at tsi and everything was I didn't make appointment for service but still my car was done pretty fast. They did 20 000 miles service on my 2015 Pass at tsi and everything was in perfect condition. More

Brandon is wonderful It is such a pleasure to come in and have Brandon help with the service of my car. His knowledge and expertise helps me understand what is going on w It is such a pleasure to come in and have Brandon help with the service of my car. His knowledge and expertise helps me understand what is going on with my car. I know I can call and he will help with any problem I have. More

excelent because its fast and they explain to me what are you doing with my car, and always talk to me before they do anything so they came and check with me f because its fast and they explain to me what are you doing with my car, and always talk to me before they do anything so they came and check with me first More

Gives the name dealership a better meaning I have always avoided taking my previous cars back to the dealership for maintenance and repairs because it's always been high cost and little help. I I have always avoided taking my previous cars back to the dealership for maintenance and repairs because it's always been high cost and little help. I get the complete opposite treatment at VW south towne. They always take care of me. I had both headlights and one tail light out and I was done within 30 minutes bring there. And they washed my car! Love these guys. I'm a customer for life More

Awesome Service Department & Parts Fantastic service and Brandon always goes above and beyond. Drew in the parts department is also awesome and we love this dealership. They exemplify e Fantastic service and Brandon always goes above and beyond. Drew in the parts department is also awesome and we love this dealership. They exemplify exceptional customer service!!! More

replacement of inter-cooler Great service. Disappointed that in four TDI Jetta's I've had this is the second time I have had this part break from hitting a bump in the road. Stro Great service. Disappointed that in four TDI Jetta's I've had this is the second time I have had this part break from hitting a bump in the road. Stronger metal tubes/flanges on this part instead of plastic junk that cracks easily would be more durable. More

Had a Great Experience With Your Service Deaprtment. I brought in our car for an oil change. Malik was friendly, and listened to what I wanted. The staff performed the service quickly. Malik was also I brought in our car for an oil change. Malik was friendly, and listened to what I wanted. The staff performed the service quickly. Malik was also great in communicating that your staff had noticed another area of my car that needed some attention. More