Volkswagen SouthTowne

Brandon is wonderful It is such a pleasure to come in and have Brandon help with the service of my car. His knowledge and expertise helps me understand what is going on w It is such a pleasure to come in and have Brandon help with the service of my car. His knowledge and expertise helps me understand what is going on with my car. I know I can call and he will help with any problem I have. More

excelent because its fast and they explain to me what are you doing with my car, and always talk to me before they do anything so they came and check with me f because its fast and they explain to me what are you doing with my car, and always talk to me before they do anything so they came and check with me first More

Gives the name dealership a better meaning I have always avoided taking my previous cars back to the dealership for maintenance and repairs because it's always been high cost and little help. I I have always avoided taking my previous cars back to the dealership for maintenance and repairs because it's always been high cost and little help. I get the complete opposite treatment at VW south towne. They always take care of me. I had both headlights and one tail light out and I was done within 30 minutes bring there. And they washed my car! Love these guys. I'm a customer for life More

Awesome Service Department & Parts Fantastic service and Brandon always goes above and beyond. Drew in the parts department is also awesome and we love this dealership. They exemplify e Fantastic service and Brandon always goes above and beyond. Drew in the parts department is also awesome and we love this dealership. They exemplify exceptional customer service!!! More

replacement of inter-cooler Great service. Disappointed that in four TDI Jetta's I've had this is the second time I have had this part break from hitting a bump in the road. Stro Great service. Disappointed that in four TDI Jetta's I've had this is the second time I have had this part break from hitting a bump in the road. Stronger metal tubes/flanges on this part instead of plastic junk that cracks easily would be more durable. More

Had a Great Experience With Your Service Deaprtment. I brought in our car for an oil change. Malik was friendly, and listened to what I wanted. The staff performed the service quickly. Malik was also I brought in our car for an oil change. Malik was friendly, and listened to what I wanted. The staff performed the service quickly. Malik was also great in communicating that your staff had noticed another area of my car that needed some attention. More

Great service! I had a great experience with Malik O. I've recommended his service to all my friends. He is always on time, professional, and sincere. I had a great experience with Malik O. I've recommended his service to all my friends. He is always on time, professional, and sincere. More

service Last Service personnel(Dylan Roberts) was wonderful to work with. I liked how he talked with me and was upfront and nice. Made me time worth it. Last Service personnel(Dylan Roberts) was wonderful to work with. I liked how he talked with me and was upfront and nice. Made me time worth it. More

Great friendly service. I had a great experience with Malik. He helped me come up with a solution and coordinate the repair. I will definitely continue using this service dep I had a great experience with Malik. He helped me come up with a solution and coordinate the repair. I will definitely continue using this service department. More

Brandon, in my opinion, is the best service writer you have. The service team, all included, are the best. They are friendly, courteous, and know their jobs very well. My favorite is Brandon, but Maleke, Dillion The service team, all included, are the best. They are friendly, courteous, and know their jobs very well. My favorite is Brandon, but Maleke, Dillion, Mike and all treated me with the utmost respect. The other members of your dealership were all glad to see me return after purchasing many vehicles from VW South Towne. To name a few, Travis, Josh, Cody, Moio and Tom. With your friendly team of professionals, it is an easy decision of where to purchase our vehicles. Thank you, Thomas and Brenda Pennavaria More