Volkswagen SouthTowne

Friendly and Fast I was impressed with the friendliness of the staff and how quickly they got the service done. I like that they were ready for me and got my car in at I was impressed with the friendliness of the staff and how quickly they got the service done. I like that they were ready for me and got my car in at the appointed time. With some dealers I wonder why I bothered to make an appointment because my car has sat for hours before getting to the technician. South Towne kept my scheduled appointment and had me out of there in forty five minutes. More

Another Great Experience We came in for our 20,000 mile service this week. Malik got our paperwork going, asking for any additional issues to check on and got us on our way. T We came in for our 20,000 mile service this week. Malik got our paperwork going, asking for any additional issues to check on and got us on our way. The service was completed in a very professional manner and we are truly happy. Always a great experience every time we come to the Dealership. Very friendly and helpful. Southtowne Volkswagen is Awesome!!! More

Great service I took my VW to a dealership closer to my work, I was told I need a $500 tune up to keep my warranty valid. I was surprised because the car is practic I took my VW to a dealership closer to my work, I was told I need a $500 tune up to keep my warranty valid. I was surprised because the car is practically new. I then left and went where I purchased the car to Southtown VW and they informed me that was not what I needed to keep my warranty, I had the needed oil change etc and left paying about $160. Thanks for your honesty More

Service They are friendly however , we i leased the car with the agent said everytime i service my car they will do vacuum service and one of the guy said the They are friendly however , we i leased the car with the agent said everytime i service my car they will do vacuum service and one of the guy said they don't do it. However maliksaid they did it. More

Great service! Went in for the 20k check up in my Passat. Service was quick and painless. Customer service was an 11/10! Super friendly, knowledgeable, and quick t Went in for the 20k check up in my Passat. Service was quick and painless. Customer service was an 11/10! Super friendly, knowledgeable, and quick to help. More

Premium service for the premium price Obviously getting service at the dealership is more expensive, but it's been worth it to have scheduled maintenance done at VW Southtowne, because the Obviously getting service at the dealership is more expensive, but it's been worth it to have scheduled maintenance done at VW Southtowne, because they actually provide the premium service you'd expect for paying the premium price. Almost 200k miles on my TDI Jetta, and the VWST team has never tried to get me into unneeded parts or services, which dealerships are notorious for. More

nice to be remembered Great customer service and very friendly staff. They always remember me and treat me like a preferred customer. The drop-off and pick-up service is a Great customer service and very friendly staff. They always remember me and treat me like a preferred customer. The drop-off and pick-up service is a real benefit. More

I recommend VW Southtowne to everyone! I love VW Southtowne! They have always treated me well from the car buying experience to follow up, to maintenance. I will never buy a car anywhere el I love VW Southtowne! They have always treated me well from the car buying experience to follow up, to maintenance. I will never buy a car anywhere else! More

First service visit - will be back! I visited VW Southtowne for the first time to do my '09 VW New Beetle's 50k mile maintenance. We don't have a Volkswagen dealership near us, and this I visited VW Southtowne for the first time to do my '09 VW New Beetle's 50k mile maintenance. We don't have a Volkswagen dealership near us, and this was one of the closest options. Brandon worked with me to make sure that we got to the bottom of my electrical issues and got my Beetle (affectionately named Mozzie) in top performance. Brandon was friendly, efficient, and very attentive in making sure that I was comfortable, taken care of, and answering any questions that I had. Despite being a dealership, I had a very personalised and good experience with the service department and will definitely be returning for any further service I need done. Thank you! More

rock chip repair Great and fast service thanks to Malik Omerovic. Service didn't take to long and everything was done as planned. Thanks again South Town Volkswagen Great and fast service thanks to Malik Omerovic. Service didn't take to long and everything was done as planned. Thanks again South Town Volkswagen and keep up the good work. More