
Volkswagen SouthTowne
South Jordan, UT
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If I could rate 10 stars I definitely would. Sadly 5 stars does not due Mike our salesperson justice and the entire team at SouthTowne was great! Sadly 5 stars does not due Mike our salesperson justice and the entire team at SouthTowne was great! More
My car had a check engine light turn on, so I decided to start looking at new cars. We went around to all the dealerships to look at options to think about for the new car. Ethan came out and showed me th start looking at new cars. We went around to all the dealerships to look at options to think about for the new car. Ethan came out and showed me the Taos. I didn’t mind the car, but it was more than I wanted to spend, and honestly I wasn’t in love with it. But we decided to go inside and look at numbers. I wasn’t excited about it. But figured it would give me another option to look at. Ethan came back and said we had to run a credit application to get numbers. I had all my credit frozen, and didn’t have a login on me to unfreeze it. But they decided to try to push it through anyway. I’m unsure of why. While we were waiting for them to pull numbers for me, another guy came in. I didn’t catch his name, but I assume he was a manager. He was the pushiest guy I had met at a dealership. And that says a lot. I said again that I was in no way purchasing a car today. And that I was going to do research on all the cars I looked at. But wanted to go around to test drive and see if it was something I could see myself driving. But this guy did not seem to like that answer and told be about the specials that “wouldn’t last another day” and the “special apr’s”. Constant pushing of the monthly payments I could get. Although I wanted a total number NOT a monthly payment. By this point we had been sitting there for over an hour. And we were hungry. We left, and used us going to get dinner to think about it as an excuse to leave. I got a text no less than 10 minutes later asking what time I was coming back to purchase the car. After that, I got several more calls, texts and emails in the coming weeks. But they drew the line after calling my mom, and emailing her. Each time I had told them, I found another car. And that I wasn’t going to buy the Taos. Then this last week, I got a letter in the mail stating that I had been denied financing. ( no wonder. My credit was frozen). In the end. I will NEVER recommend this dealership. While Ethan was nice and easy to work with, it is clear to me that the rest of the people there were not. More