
Volkswagen of Alamo Heights
San Antonio, TX
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The service was great. Not only was I welcomed as a walk-in, I was able to make an appointment with the service desk. They provided refreshments while I waited and a clean Not only was I welcomed as a walk-in, I was able to make an appointment with the service desk. They provided refreshments while I waited and a clean lobby. Ms. Crystal informed me if a recall and helped set an appointment to have it addressed promptly. Looking forward to bringing my Atlas back for thorough and transparent service. Well done! More
I love this dealership, the staff is very knowledgeable and friendly! I highly recommend them if you are looking to purchase a vehicle or need service! and friendly! I highly recommend them if you are looking to purchase a vehicle or need service! More
Excellent dealership to work with. Leilani was super!! She communicated extremely well by text, notified me when the ordered parts were in, and they took care of the repair as quickly Leilani was super!! She communicated extremely well by text, notified me when the ordered parts were in, and they took care of the repair as quickly and when they said they would. More
Great service from start to finish! Staff is always kind, helpful, friendly and trustworthy! I have been going there since I purchased my VW in 2017 and felt the same way ffrom day 1! Staff is always kind, helpful, friendly and trustworthy! I have been going there since I purchased my VW in 2017 and felt the same way ffrom day 1! I love the feature of getting a video from the mechanic as they work on the vehicle and explain their findings. Service managers are textable, and will also call and email swiftly. More