Volkswagen of Alamo Heights

The Employees were so nice, everyone was eager to help us with our questions…we will probably go back to keep our VW Taos in tip top shape… with our questions…we will probably go back to keep our VW Taos in tip top shape… More

I was concerned with a low coolant light that there could be a possible leak. I was late to my appointment but my servíce rep understood and gave me a fantastic experience, even having the technician explain be a possible leak. I was late to my appointment but my servíce rep understood and gave me a fantastic experience, even having the technician explain the inspection and new coolant requirements to me. The service and customer experience was first-class and I’ll be back. More

They do a very good job in assessing and fixing problems as well as routine services as well as routine services More

I had a really great buying experience here. Andy took care of me from the moment we shook hands at the door when I arrived until the time we drove my new Buzz off the lot. Easy and a LOT less h Andy took care of me from the moment we shook hands at the door when I arrived until the time we drove my new Buzz off the lot. Easy and a LOT less hassle than way too many other dealerships out there. The price shown on the Website is the price I paid for the vehicle for the exact vehicle that I wanted - imagine that! No unnecessary add-ons that made me walk away from a lot of other places. More

I was upset because i was asked for a complimentary wash and there was no wash. They didn't take off my oil change maintenance light off. I also was not told if my car needed other service's. Was expecting and there was no wash. They didn't take off my oil change maintenance light off. I also was not told if my car needed other service's. Was expecting so much more since someone recommended me take it there. Also when booking the service online it showed mon -sat 1-4 pm you get a ten percent discount and it didn't show on her end she still gave itto me but its annoying that on my end it showed and on their end it didn't. More

Was able to diagnose my vehicle and fix it within a timely manner. Very impressed with what they do at this dealership. timely manner. Very impressed with what they do at this dealership. More

good service, bad at communication. did not let me know when my car was done. i had to keep calling to get an update on my car. did not let me know when my car was done. i had to keep calling to get an update on my car. More

I have a pretty good experience here, the wait times can be a bit long but they keep you in the loop. be a bit long but they keep you in the loop. More

Courteous and timely and surprising affordable service. Communication was clear and my service option were explained well. Communication was clear and my service option were explained well. More

Crystal was an amazing advisor and very communicative of the status of my vehicle. Very quick and timely service the status of my vehicle. Very quick and timely service More