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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.5
436 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 436 reviews

July 26, 2024

Great dealership, very smooth transaction. Easy-going and relaxing negotiation. Felt at home. Highly recommend. More

by delafuente774
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donte Butler
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Helpful
July 25, 2024

They stayed in contact with me the entire time they had my car. Very impressed. More

by mbyrne61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Audas
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Jul 26, 2024 -

Volkswagen of Alamo Heights responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
July 25, 2024

Amazing car buying process. It was quick and easy and James helped a whole lot! More

by ant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RODNEY AUDAS , CRYSTAL AUDAS, Jesus Rodriguez, James Ward
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Jul 26, 2024 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found James to be so supportive during your experience here at Volkswagen of Alamo Heights. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
July 25, 2024

Professional, polite, and didn't up sell me on services I didn't need. Can't recommend them enough. More

by hawkeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cameron
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Jul 26, 2024 -

Volkswagen of Alamo Heights responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Helpful
July 24, 2024

Received a quote for a new battery. After installed, was charged 6x the amount quoted. More

by katiemichelle5711
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jul 25, 2024 -

Volkswagen of Alamo Heights responded

katiemichelle5711, Thank you for informing me about your situation. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please reach out to me. Sincerely, Lee Tinoco General Manager ltinoco@vwofalamoheights.com

Helpful
July 22, 2024

Great customer service every time! This is my first Volkswagen and guaranteed won’t be my last. Thank you for always taking great care of my vehicle. More

by chelseallowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donte Butler
Report | Print
Jul 26, 2024 -

Volkswagen of Alamo Heights responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
July 20, 2024

This dealership is very good and they really try to do their best and take care of every customer More

by jbidianos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez, Chris Cameron, Ronnie Zapata
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Jul 20, 2024 -

Volkswagen of Alamo Heights responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Helpful
July 18, 2024

Great service today the rep was excellent kept me informed. Thanks for cleaning the car More

by ssg91c3h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 19, 2024 -

Volkswagen of Alamo Heights responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

Helpful
July 18, 2024

Always ready to perform whatever is needed. Keeps me aware of how service is going while I wait. Always friendly More

by Greatmom4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni mcCord
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Jul 20, 2024 -

Volkswagen of Alamo Heights responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
July 17, 2024

Very up front about costs, not too expensive considering the work needed. Waiting on a back ordered part kept the car in the shop longer than I would've liked, but they were very transparent and kept me in More

by btfreeman17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Report | Print
Jul 19, 2024 -

Volkswagen of Alamo Heights responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
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