Completely unprofessional. Long story short, we reached a deal over the phone ( I live out of state) was approved financially, was told to call back the next day to complete the purchasing. So I canceled a hold of $500 on another car ( non-refundable) and low and behold, vw of Alamo dodged my calls the next day and sold it later that night. I seriously think they are complete xxxx bags and I I hope they stub their toes late at night. But seriously, this place sucks. Not only because they sold the car we had an agreement on, also because they had zero urgency with everything. One guy told me North Carolina bbq was better than Texas bbq, too. I thought Texans loved their bbq. That sums it up. Garbage.