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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.6
878 Reviews
Call Dealership (210) 828-1201
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1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 878 reviews

September 25, 2025

Amazing customer service from Crystal. She provided great customer service and handled the vehicle perfectly. Will definitely come back in the future. More

by taylor.t.jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Audas
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Sep 27, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. Thank you, and have a fantastic day!

September 23, 2025

They offered great service from start to finish. Nice, polite and responsive to meet our needs More

by tknight713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Licea
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Sep 25, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2025

Always excellent service that i can rely on. I would recommend this location to everyone. These guys work hard and go above and beyond for their customers. More

by Alena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Sep 23, 2025 -

Volkswagen of Alamo Heights responded

Hi Alena, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2025

i like the coupons they send me and i trust in them they get the job done More

by babajh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cameron
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Sep 23, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

September 19, 2025

Excellent communication from staff. Frustrating that I was told my car would be ready in 1-2 days, every week for three weeks. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roselyn
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Sep 21, 2025 -

Volkswagen of Alamo Heights responded

We apologize for the frustration with the timeline of your car's repair. Our staff prides themselves on clear communication and we will work to improve this in the future. We are committed to improving your service experience on your next visit. Thank you for your feedback. Volkswagen of Alamo Heights,  (210) 582-1120

September 18, 2025

Always great service. Free snacks and water. Been going here for 19 years ... And came so close to buying another car after servicing our current car. Ask for Andy when bu More

by The Magician
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and nice ladies in the service Dept
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Sep 20, 2025 -

Volkswagen of Alamo Heights responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2025

An emergency alert came on it was late in the day. The service dept rep spoke with me and immediately signed me in to check the alert. She was accommodating, knowledgeable and pleasant to work with. More

by Harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Roselyn
Report | Print
Sep 20, 2025 -

Volkswagen of Alamo Heights responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2025

Service has always been great whether it’s to shop for a new vehicle or for the scheduled maintenance, I’ve always been extremely happy! More

by teresaadkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leilani, Victoria Hammond, James Ward
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Sep 20, 2025 -

Volkswagen of Alamo Heights responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2025

Victoria was great! She made purchasing a car so easy. Definitely recommend speaking with her to buy a car! She was also very knowledgeable in the Volkswagen cars! More

by kayla.havelka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Victoria Hammond
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Sep 14, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of Alamo Heights! If you have any further questions, please don't hesitate to reach out!

September 06, 2025

Very good service the personal are very care and quick appointment, highly recommend Volkswagen of Alamo Heights More

by martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I de la rosa
Report | Print
Sep 14, 2025 -

Volkswagen of Alamo Heights responded

Hi Martha, thank you so much for your positive comments about Volkswagen of Alamo Heights! Thanks again for the recommendation, and have an amazing day!

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