Volkswagen of Alamo Heights

The employees there are great, respectful, courtesy, and professionals. I have been a customer there for two years now. After several trips to other dealerships, by far they are the best. And shout out to T professionals. I have been a customer there for two years now. After several trips to other dealerships, by far they are the best. And shout out to Tawni for being the best! More

Fast, efficient service with minimal wait. Three hours for a recall replacement and diagnosis of another issue Three hours for a recall replacement and diagnosis of another issue More

Went in for a state inspection and they were so kind, especially Crystal! It was my first time by myself since my dad moved away and they were quick and made it easy. I heard from other people that they especially Crystal! It was my first time by myself since my dad moved away and they were quick and made it easy. I heard from other people that they are usually slow with some repairs, but mine only took a little under 1 hour (with several people ahead of me). Love the team so much that they're on my Christmas cookies list every year! More

My service advisor was so helpful Tawni! I would recommend her if any of my friends and family were to go! I would recommend her if any of my friends and family were to go! More

Notice a lot of happier people there very courteous better than last time. I was there so now I will think about not onion Creek Volkswagen in Austin. better than last time. I was there so now I will think about not onion Creek Volkswagen in Austin. More

Other than the miscommunication and or pile up of service. Everything was made possible I like to give a shout out to the the staff and Crystal audas for all of her help during this journey. Also twa service. Everything was made possible I like to give a shout out to the the staff and Crystal audas for all of her help during this journey. Also twani!! More

The Volkswagen - Alamo Heights service department has excellent customer service and helps keep my vehicle running smoothly! excellent customer service and helps keep my vehicle running smoothly! More

I felt like cattle being pushed through the slaughter line. The place was awfully outdated and each person we dealt with didn't even care to get to know us. They cared more about getting people in and ou line. The place was awfully outdated and each person we dealt with didn't even care to get to know us. They cared more about getting people in and out to build sales and not relationships with their customers. From the sales person to the finance person who cared more about being on their phone than to even have a conversation with us while signing and giving the down payment. I honestly won't go back to that VW dealership. I'll find another one where I'm at least respected like many are but not thus place. More

Friendly and helpful staff. We are always greeted and are attended to right away.The services provided are clearly explained and our questions always answered. We are always greeted and are attended to right away.The services provided are clearly explained and our questions always answered. More

Had a great experience purchasing a vehicle here. I now know where I'm coming back to when I'm ready to upgrade. I now know where I'm coming back to when I'm ready to upgrade. More