Volkswagen of Alamo Heights

Phone calls and texts not returned. Had to physically come to service counter for updates. Had to physically come to service counter for updates. More

Quick service without a reservation and they replaced my key battery for free 😊. Definitely coming back key battery for free 😊. Definitely coming back More

Excellent Communication! Elliot was on point. Hope to have him again on next Service needed. Elliot was on point. Hope to have him again on next Service needed. More

Service was nice and to the point. Waiting around and while waiting director came to chat and let me know of some events as well as gave me a gift card. All which is appreciated. Has t Waiting around and while waiting director came to chat and let me know of some events as well as gave me a gift card. All which is appreciated. Has that fun family VW energy the culture has aimed to have. More

Dealership employs courteous, knowledgeable individuals. Very attentive to your needs. Does their best to get you taken care of asap. Very attentive to your needs. Does their best to get you taken care of asap. More

Great service and accommodations. Crystal, the service advisor, was so helpful. I will only be going to Alamo Heights Volkswagen from this point forward. Crystal, the service advisor, was so helpful. I will only be going to Alamo Heights Volkswagen from this point forward. More

Tawni was my service advisor and she was amazing during the whole process of having my car serviced the whole process of having my car serviced More

Extremely disappointed. 8oK service and y'all didn't even rotate tires (which I payed for). No service adviser notified me that my vehicle was ready. I had to walk in to f 8oK service and y'all didn't even rotate tires (which I payed for). No service adviser notified me that my vehicle was ready. I had to walk in to find out that it was ready.....days after I was promised would be ready. More

Abbie was very patient and detailed with went over everything with me took the time to show me what my filter looked like as well everything with me took the time to show me what my filter looked like as well More

Was very informed never got a call back from Bryan Sanders, after i explained in detail the situation that i had gone through, twice already. He reassure me he would talk to the general manager and w Sanders, after i explained in detail the situation that i had gone through, twice already. He reassure me he would talk to the general manager and would get back to me, I’m still waiting on a call back. We have unfortunately bought two cars here and needless to say, will never buy again, nor do I recommend. More