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Volkswagen of Alamo Heights

San Antonio, TX

4.6
845 Reviews

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 845 reviews

January 16, 2026

Excellent experience! My sales lady Victoria is very kind and a great communicator. Would buy from here again More

by Kgoforth77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victoria Hammond
Jan 18, 2026 -

Volkswagen of Alamo Heights responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2026

This dealer is great. Great friendly and professional staff. Had our first service on our 2025 GLI, service was timely and done quickly More

by Kelly M P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roseland Montes
Jan 16, 2026 -

Volkswagen of Alamo Heights responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2026

Victoria is a great sales person and Iris is very good in the service department More

by Mjperk66
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris, Victoria Hammond
Jan 16, 2026 -

Volkswagen of Alamo Heights responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2026

Everyone was very professional in answering all my questions and servicing my vehicle. No to mention completing the service in a timely manner. More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roselyn Echevarría
Jan 11, 2026 -

Volkswagen of Alamo Heights responded

Hi Jesse! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2026

Rodney Audas is the Best Service Provider on this side of Heaven, Knowledgeable and Professional More

by Shavanta3690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Service Manager, Ashley Service Supv and Rodney Audus
Jan 11, 2026 -

Volkswagen of Alamo Heights responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 07, 2026

I brought my car in today and they did an amazing job. They provided a thorough diagnostic and explained everything clearly. The service was excellent and I really appreciated their professionalism More

by Vannessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Jan 08, 2026 -

Volkswagen of Alamo Heights responded

Hi Vannessa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2026

After 3 hr oil change seat moved and new dent found worst dealership service experience ever overall More

by abelmp_78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know their names
Jan 08, 2026 -

Volkswagen of Alamo Heights responded

Thank you for your feedback. We’re sorry to hear about your experience. In order to safely operate and move a vehicle, it is sometimes necessary for our technicians to adjust the seat position. At this time, we do not have enough information to address the concern regarding the dent. We would appreciate the opportunity to speak with you directly so we can review this further. Please feel free to reach out to me at your convenience so we can assist you. Chris Cameron General Manager - Volkswagen of Alamo Heights ccameron@group1auto.com

January 04, 2026

I've been coming here for a while. I think they're great. I did have a Saturday appt Jan. 2 at 1:45. I was surprised when I was told it would be 2 hrs. It had taken maybe an hour ea. t More

by toonces_88
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roselyn
Jan 06, 2026 -

Volkswagen of Alamo Heights responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2026

Jordan De Leon at VW Alamo Heights was amazing! He was honest, quick, and ready to help in any which way he could! He was available to work with me one on one and in getting me the best deal possib More

by vgalexanderr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan De Leon
Jan 05, 2026 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found Jordan to be so supportive during your experience here at Volkswagen of Alamo Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2025

It was my first time in servicing my car. Francisco the service young man was very helpful explained the service and made us feel very comfortable. It was a excellent experience it was fast. More

by Alpha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 30, 2025 -

Volkswagen of Alamo Heights responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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