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Volkswagen of Alamo Heights

San Antonio, TX

4.6
691 Reviews

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 691 reviews

May 16, 2025

The service department is an industry model. My family has been using them since they opened. More

by CoronelS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
May 19, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2025

Amazing customer service from Ryan , he kept me updated as much as he could and kept asking if I needed anything and explained everything in great detail (because I don’t understand much about cars) defini More

by Natalie ibarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
May 17, 2025 -

Volkswagen of Alamo Heights responded

Hi Natalie, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2025

Excellent customer service every time! Very smooth process, gets your vehicle needs taken care of and on your way! More

by Wdunc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Buchanan
May 18, 2025 -

Volkswagen of Alamo Heights responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 14, 2025

Good saleman gave me what I wanted and explained everything .everyone is nice . Like they know you More

by chrisharden3160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
May 17, 2025 -

Volkswagen of Alamo Heights responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

Excellent customer care. Quick turn around on service. Car was returned washed and all protective paper removed. More

by VO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lei
May 10, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 07, 2025

We got off to a bit of a rocky start as I was upset that my daughter's 2021 tiguan had cracked the oil pan due to a faulty PCV. After a bit, Ramon assured me it would be handled and to my surprise they had More

by Flareman1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Buchanan, Chris Cameron, Victoria Hammond, James Ward
May 09, 2025 -

Volkswagen of Alamo Heights responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

May 07, 2025

Crystal is fantastic she deserves a raise. Rodney was very knowledgeable also. And I like your dealership More

by jlgirl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal rodney
May 09, 2025 -

Volkswagen of Alamo Heights responded

Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

May 05, 2025

Service was excellent! My Sales Advisor, Tim Bailey, was professional and very helpful. We looked at several possible vehicles and he was patient throughout the process. In More

by jnixon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bailey
May 08, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2025

Fransico in the service department was awesome, he kept us updated and his customer service was excellent. Great experience. More

by evobull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fransico.
May 05, 2025 -

Volkswagen of Alamo Heights responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2025

Alamo Heights Volkswagon is a great , clean , classy dealership. It was my 1st visit . The people who work there , like Ramon & Liliana ( not sure of her name), were super friendly, knowledgeable , help More

by angeljane27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon & Liliana (spelling ?)
May 05, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you so much for your positive comments about Volkswagen of Alamo Heights! If you have any further questions, please give us a call. We're always happy to help!

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