Volkswagen of Alamo Heights

The service department is an industry model. My family has been using them since they opened. My family has been using them since they opened. More

Amazing customer service from Ryan , he kept me updated as much as he could and kept asking if I needed anything and explained everything in great detail (because I don’t understand much about cars) defini as much as he could and kept asking if I needed anything and explained everything in great detail (because I don’t understand much about cars) definitely worth the hour and a half I was waiting More

Excellent customer service every time! Very smooth process, gets your vehicle needs taken care of and on your way! Very smooth process, gets your vehicle needs taken care of and on your way! More

Good saleman gave me what I wanted and explained everything .everyone is nice . Like they know you everything .everyone is nice . Like they know you More

Excellent customer care. Quick turn around on service. Car was returned washed and all protective paper removed. Quick turn around on service. Car was returned washed and all protective paper removed. More

We got off to a bit of a rocky start as I was upset that my daughter's 2021 tiguan had cracked the oil pan due to a faulty PCV. After a bit, Ramon assured me it would be handled and to my surprise they had my daughter's 2021 tiguan had cracked the oil pan due to a faulty PCV. After a bit, Ramon assured me it would be handled and to my surprise they had completed a rather large job in a day. To my relief a received a call the next afternoon that her car was finished and also to my surprise was less than originally thought. Overall I am 100% satisfied with the service and care I was shown. More

Crystal is fantastic she deserves a raise. Rodney was very knowledgeable also. And I like your dealership Rodney was very knowledgeable also. And I like your dealership More

Service was excellent! My Sales Advisor, Tim Bailey, was professional and very helpful. We looked at several possible vehicles and he was patient throughout the process. In My Sales Advisor, Tim Bailey, was professional and very helpful. We looked at several possible vehicles and he was patient throughout the process. In the end, a fair deal was reached. More

Fransico in the service department was awesome, he kept us updated and his customer service was excellent. Great experience. us updated and his customer service was excellent. Great experience. More

Alamo Heights Volkswagon is a great , clean , classy dealership. It was my 1st visit . The people who work there , like Ramon & Liliana ( not sure of her name), were super friendly, knowledgeable , help dealership. It was my 1st visit . The people who work there , like Ramon & Liliana ( not sure of her name), were super friendly, knowledgeable , helpful & kind. It’s a little more expensive but they were very generous with their coupons , which helped a lot. ❤️ Ramon kept me up to date on the service, too. . I was very impressed with my visit. Thank you More