Volkswagen of Alamo Heights

Sales department five stars Service department five stars Finance department zero stars no Bueno my own personal experience I had with them maybe other people have a different opinion And management stars Finance department zero stars no Bueno my own personal experience I had with them maybe other people have a different opinion And management department five superstars More

Rodney is quick to respond and addressed all concerns. Good communication while work is being done. Good communication while work is being done. More

Estrella is a great asset to this dealership. I had great service from Volkswagen Of Alamo Heights. I had great service from Volkswagen Of Alamo Heights. More

My recent visit to Volkswagen of Alamo Heights was a great experience — the service was excellent great experience — the service was excellent More

I had a great experience at VW Alamo Heights. I was sent email reminders of my appointment, had minimal wait time to speak with my service advisor, and got text updates. I opted to stay and wait I was sent email reminders of my appointment, had minimal wait time to speak with my service advisor, and got text updates. I opted to stay and wait vs the shuttle service because they only offered a drop off service NOT and not pick me back up. The BEST part was at the end of the oil change, I got a video of the service tech walking around my video showing the vehicle fluids up to par and even measuring the tire treads and the break pads. I was very happy with the customer service and wait time. More

They treat their customers good. Always happy to help you and they take time to answer your questions. Always happy to help you and they take time to answer your questions. More

First time I visit VW of Alamo Heights and the service was great; the service advisor, Elliot, was friendly and professsional; and though the service took a couple of hours, the waiting time wasn’t as lon was great; the service advisor, Elliot, was friendly and professsional; and though the service took a couple of hours, the waiting time wasn’t as long as I’ve experienced in other dealerships. The waiting area is clean, had water and some snacks, yet I missed having coffee; if they do have coffee, I didn’t spot it anywhere. Would certainly recommend for service. More

They were very professional and experienced. I was very impressed with the courtesy and friendly people. I was very impressed with the courtesy and friendly people. More

Well the journey was long, but the wait was worth it! I’m very appreciative for Rodney’s and Mike’s help through this lengthy process of replacing my engine! Thank you VW Team! I’m very appreciative for Rodney’s and Mike’s help through this lengthy process of replacing my engine! Thank you VW Team! More

The staff is great about hospitality and the lobby was very clean! However, it took quite some time to hear an update on my service. very clean! However, it took quite some time to hear an update on my service. More