Back

Volkswagen of Alamo Heights

San Antonio, TX

4.6
872 Reviews

1402 Northeast Loop 410

San Antonio, TX

78209

Directions

By Type

Showing 872 reviews

February 28, 2026

Leilani helped me, she was friendly, knowledgeable and made sure I had everything I needed. More

by Abbeysoul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani
Mar 04, 2026 -

Volkswagen of Alamo Heights responded

Hello, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 27, 2026

Had an appointment to get my battery looked at and it turns out it was a bad battery! My service advisor Leilani was fantastic!!! Her communication was on point! More

by Millerman033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani
Mar 01, 2026 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2026

Great customer service. From the beginning to the end. Kept me updated all the time. More

by gerado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roselyn
Mar 01, 2026 -

Volkswagen of Alamo Heights responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2026

Rodney and the service are very helpful! They have taken care of my car for the past 4 years. Highly recommend VW of Alamo Heights. More

by jessicabraune@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Audras
Mar 01, 2026 -

Volkswagen of Alamo Heights responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 26, 2026

CRYSTAL A. at Alamo Heights Volkswagen has made our year with her Expemt Service! We had a new born recently since our last oil change with Alamo Heights Volksw More

by FRED Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal A.
Mar 01, 2026 -

Volkswagen of Alamo Heights responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 25, 2026

Easy to communicate with, efficient and helped me navigate the solution. Spoke with Ramon, he was very kind and helped me get my car back quickly and with minimal cost. Very good experience! More

by Amanda.ann210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
Feb 28, 2026 -

Volkswagen of Alamo Heights responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

February 20, 2026

Friendly, Car needed immediate attention on somethings. Was informed and was taken care of. I loved the status link to see to see where my car was during service and the live feed on the inspection More

by lin82jag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rodney
Feb 22, 2026 -

Volkswagen of Alamo Heights responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2026

I scheduled my oil change this morning for 1 pm appointment. The service staff was very helpful and courteous. Oil change was done promptly while I waited they even washed my car was not expectin More

by ogonz35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Licea
Feb 21, 2026 -

Volkswagen of Alamo Heights responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 19, 2026

I always get exceptional service with both service representatives and technicians. They are very efficient at what they do and always keep me up to date on everything that’s happening and next steps. More

by Ash.estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Audas
Feb 21, 2026 -

Volkswagen of Alamo Heights responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 19, 2026

Great service by the pit crew & Rodney! Took time to explain services provided and solved the navigation system conundrum! Thanks again More

by marinr362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Audas
Feb 21, 2026 -

Volkswagen of Alamo Heights responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

2
...