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Volkswagen of Alamo Heights

San Antonio, TX

4.6
676 Reviews

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 676 reviews

September 15, 2024

Great service and friendly staff. I got my car about a year ago. Went to go get service done and they were so nice and helpful. I would definitely recommend purchasing your vehicle fr More

by Marissa_hernandez8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni
Sep 16, 2024 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 15, 2024

Service advisor kept me appraised of all needed repairs, cost, and time to complete. Car was ready when expected. More

by VarkRaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Sep 16, 2024 -

Volkswagen of Alamo Heights responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 15, 2024

The service advisor Tawni was very customer service focused. She was very knowledgeable about vehicle repair and gave good insight regarding future repairs needed on the vehicle. More

by GWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni
Sep 16, 2024 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2024

Tawni is a great service person and the dealership takes good car of my car More

by Greatmom4u
Recommend Dealer
Yes
Employees Worked With
Tawnt McCord
Sep 15, 2024 -

Volkswagen of Alamo Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tawni here at Volkswagen of Alamo Heights! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 08, 2024

I had a flat tire. Walked into the dealership talked Randy at the counter he took care of everything. He kept me informed and made for a good experience. Will recommend More

by sfcmwk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Audaa
Sep 10, 2024 -

Volkswagen of Alamo Heights responded

Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

September 07, 2024

Very comfortable for waiting to receive the car after being service. People very attentive to offer beverages or answer questions about the vehicle. More

by Muneca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Audas
Sep 09, 2024 -

Volkswagen of Alamo Heights responded

Hi Muneca, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Sep 20, 2024 -

Muneca responded

Crystal Audaz was very helpful and attentive

Oct 01, 2024 -

Muneca responded

Crystal was always attentive to let me know about the progress of the service.

Oct 05, 2024 -

Muneca responded

The attention was great. The service outstanding.

September 06, 2024

Tawni was great! Happy I have this location a try, I wasn’t disappointed. She kept me informed throughout the whole process via text and when I would text back, I wou More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni
Sep 09, 2024 -

Volkswagen of Alamo Heights responded

Hello Elizabeth, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2024

I had an issue of a bad battery. Talked with Brian in parts and he said "it was probably still under warranty, bring it in and they would look at." Got to the dealer and even though More

by klo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal , Bryan Sanders
Sep 07, 2024 -

Volkswagen of Alamo Heights responded

Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 03, 2024

No haggling, just great service. Armando is very knowledgeable and answered all my questions. Thank you! More

by Jfk93cheer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Chavarria
Sep 06, 2024 -

Volkswagen of Alamo Heights responded

Hi, we're happy to hear you had such a positive experience with Armando! If you have any further questions, please give us a call. We're always happy to help!

September 03, 2024

Wonderfull. They are excellent. Lee and Jose was great. I have always had a VW Jetta. Traded in my 2014 diesel Jetta😢. With 160,000 miles. I love my new More

by JINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose and Lee the general manager
Sep 06, 2024 -

Volkswagen of Alamo Heights responded

Hi, thank you for taking the time to leave a review for us at Volkswagen of Alamo Heights. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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