Volkswagen of Alamo Heights

I went for service for my Volkswagen. Jetta needed my oil change, and my tires rotated. Tawni McCord is my service advisor and she’s extremely very helpful when I got there she made sure Jetta needed my oil change, and my tires rotated. Tawni McCord is my service advisor and she’s extremely very helpful when I got there she made sure she came to greet me and to help me with whatever I needed when my car was in service she made sure I saw my email showing me that my car was being serviced. Tawni let me know when my car was completely done. Gave me my keys and walked me to my car thank you Volkswagen of Alamo Heights for having an employee like Tawni McCord working with you all. I always look forward to seeing her there because I always get great customer service From Tawni McCord More

Overall, my experience was good. Tawni, my service advisor, was great at communicating with me throughout the appointment. I appreciated that she looked at the upcoming servicing m Tawni, my service advisor, was great at communicating with me throughout the appointment. I appreciated that she looked at the upcoming servicing my car needed and added that to the appointment. What disappointed me was that the service managers for the loaner cars did not return even one out of four calls I made to request a car. It’s nice to be able to plan for the appointments, and manage my time. Even if the answer is no, communication is important. More

Going to Volkswagen Alamo Heights having my car service with Tawni McCord has always been a great pleasure for her services she has always taken the time to greet me when I get there and to help me with wh with Tawni McCord has always been a great pleasure for her services she has always taken the time to greet me when I get there and to help me with whatever service I need for my car when my car is almost done she always lets me know when my car is done. She comes to get me so that I can receive my car always great customer service coming from Tawni McCord More

Provided great service and work together as a team ! I was test driving, purchasing and driving off the lot within 4 hours ! I was test driving, purchasing and driving off the lot within 4 hours ! More

Great spot. The guys and gals at the VW Alamo Heights Dealership are top notch. They are friendly yet professional. Their techs are amazing as well. Every time I The guys and gals at the VW Alamo Heights Dealership are top notch. They are friendly yet professional. Their techs are amazing as well. Every time I take my GLI for services, she comes back like a new vehicle. She is more responsive than before. Like she got a huge injection of steroids. Bottom line, they will treat you and your vehicle right. More

Jordan was very helpful through the whole process and reassuring when I had questions for him. Would recommend to others reassuring when I had questions for him. Would recommend to others More

Service was great advisor informed me on everything. Thanks so much, I would definitely come again. Thanks so much, I would definitely come again. More

I went to go have my oil change with Tawni McCord when the service advisor went to go, tell her I was there. She actually came out to greet me and to help me, and when my car was in service, she kept in t the service advisor went to go, tell her I was there. She actually came out to greet me and to help me, and when my car was in service, she kept in touch with me, letting me know that they were already working on it. Thank you Volkswagen of Alamo Heights for having Tawni McCord working with you all great customer service. More

Abbie was my rep. She let me know every step that had to do with my car. Been dealing with Alamo Heights VW for years an still love them. A shout out to Kyle Hind Gene She let me know every step that had to do with my car. Been dealing with Alamo Heights VW for years an still love them. A shout out to Kyle Hind Gene Messer VW of Lubbock. I have bought 3 cars from him an he is the best at what he does. More

I made an appointment everything went fine, done as fast as possible for oil change and offered a tire rotation as possible for oil change and offered a tire rotation More