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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.6
704 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 704 reviews

September 19, 2023

Pleasant and very professional staff with reasonable pricing. This is now my go to dealership for my VW Golf Sportwagen. More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
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Sep 22, 2023 -

Volkswagen of Alamo Heights responded

Thank you for the Five-Star review and for choosing Volkswagen of Alamo Heights. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 18, 2023

1st the process was easy. I went in for a vehicle and later came back after reviewing my options. I received a quote online for a trade in and worked with the rep to hammer o More

by Kirt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kraft
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Sep 23, 2023 -

Volkswagen of Alamo Heights responded

Congratulations on your new vehicle! At Volkswagen of Alamo Heights, your satisfaction is our ultimate goal and we are pleased to hear that Michael was able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future.

September 14, 2023

In was a quick experience. The sales person was very informative. Honest and friendly.. thanks for helping us out. More

by drg1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando chavarria
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Sep 19, 2023 -

Volkswagen of Alamo Heights responded

You're very welcome! We're pleased to hear that you had a quick and informative experience with our salesperson. Providing honest and friendly service is important to us, and it's wonderful to know that we assisted you effectively. Thank you for choosing us, and we appreciate your feedback!

September 14, 2023

It’s always taken good care of me and my car. All of the workers were very polite and made me feel good. More

by ruby.rosales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
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Sep 22, 2023 -

Volkswagen of Alamo Heights responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 13, 2023

Trina is an excellent service advisor. Fast & efficient. Scheduled my service and followed through with knowledgeable help. Answered all my questions easily. More

by Mikey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
Report | Print
Sep 21, 2023 -

Volkswagen of Alamo Heights responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Trina provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 12, 2023

Best Volkswagen dealership I have been to for service. Easy and fast to get an appointment and my service advisors are extremely friendly. More

by Savannah A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez, Chris Cameron, David Cruz, Isaac Avelar
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Sep 22, 2023 -

Volkswagen of Alamo Heights responded

Thank you for choosing Volkswagen of Alamo Heights! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 11, 2023

Very knowledgeable and professional, highly recommend. They answered all my questions and provided the best service. More

by francisco.correa401127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni Jade
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Sep 14, 2023 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 11, 2023

Volkswagen of Alamo Heights was awesome as always! ! Charisse was able to get me in right away and my car was ready the same day. More

by sarahd0601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charisse Johns was my service advisor and had great customer service.
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Sep 22, 2023 -

Volkswagen of Alamo Heights responded

Thank you for your kind words about Charisse! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 10, 2023

Left my car a week it never got check I never received phone calls for updates. Horrible customer service. As I’m waiting 3 more customers are upset my the staff. Dolly the service director said we need t More

by lexie9393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trina pulido Dolly service director , Jesus Rodriguez, Chris Cameron, David Cruz, Isaac Avelar
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September 08, 2023

Tumay very sweet and kind. Had a detail and tire changed in a timely manner More

by johnsondiane19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bailey give a 5 star, David Cruz
Report | Print
Sep 13, 2023 -

Volkswagen of Alamo Heights responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Tumay provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

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