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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.6
703 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 703 reviews

June 24, 2023

My advisor Carlos was very professional and listen to why I was there. He promise a time and had it ready. More

by Juan Garza
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos L.
Report | Print
Jun 27, 2023 -

Volkswagen of Alamo Heights responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2023

Didn’t get a ready to pick up message. Needed to go personally inside and check if my car was ready More

by Potosina3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tawni Jade
Report | Print
Jun 27, 2023 -

Volkswagen of Alamo Heights responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 22, 2023

Made a late morning appointment for a 3 hour service but was able to get in there at 8:30 thanks to Trina moving my time. More

by EfraG
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Trina in service, Jesus Rodriguez, Chris Cameron, David Cruz, Isaac Avelar
Report | Print
Jun 27, 2023 -

Volkswagen of Alamo Heights responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 20, 2023

Pleasant visit , clean atmosphere, friendly staff . I don’t have anything negative to say about this dealership.🙂 More

by Mirdata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Jose service department
Report | Print
Jun 22, 2023 -

Volkswagen of Alamo Heights responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 20, 2023

VW of Alamo Heights is a busy place and the service was still excellent, above and beyond. More

by Cynthia
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charisse and Dolly Taylor
Report | Print
Jun 22, 2023 -

Volkswagen of Alamo Heights responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 15, 2023

The service was amazing. My car was taken care of and Trina was exceptional. She right away ser up a car shuttle to bring me home and pick me up after my vehicle was done. More

by Rob1976.rm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina, Jesus Rodriguez, Chris Cameron, David Cruz
Report | Print
Jun 16, 2023 -

Volkswagen of Alamo Heights responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

June 13, 2023

Excellent, professional, and prompt customer service. Trina Pullido, my service consultant was extremely helpful and she went beyond the call of duty. More

by apsanchez1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cruz
Report | Print
Jun 16, 2023 -

Volkswagen of Alamo Heights responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 13, 2023

Helpful, knowledgeable staff members, timely service, accurate wait time estimate. Comfortable, air conditioning in the waiting area. More

by Benjamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Chris Cameron
Report | Print
Jun 16, 2023 -

Volkswagen of Alamo Heights responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 10, 2023

Everyone was helpful and they completed the work quickly. Always a good experience at VW Alamo Heights. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez, Chris Cameron, David Cruz
Report | Print
Jun 16, 2023 -

Volkswagen of Alamo Heights responded

Eddie, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. We hope you have a great day!

June 09, 2023

Christian Palacios was so helpful when I brought my Tiguan in to be serviced. He reminded me that it was still under warranty and helped me get things taken care of in a timely manner. I will be back f More

by Courtlandcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Palacios
Report | Print
Jun 15, 2023 -

Volkswagen of Alamo Heights responded

We're happy to hear you had such a positive experience with our team!

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