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Volkswagen of Alamo Heights

San Antonio, TX

4.6
703 Reviews

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 703 reviews

June 07, 2023

I’ve been going to this Volkswagen dealer for years. They did a great job on servicing and replacing a part in my car today. They are friendly and very courteous. More

by Wnpalma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tnguyen
Jun 15, 2023 -

Volkswagen of Alamo Heights responded

Hi Wnpalma, we are very happy to have provided you with such a positive experience!

June 07, 2023

It’s impressed all the attention I received when arrived and fast work and well done More

by xadyzeo001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cameron
Jun 15, 2023 -

Volkswagen of Alamo Heights responded

We appreciate your positive review about your recent experience with us!

Jun 16, 2023 -

xadyzeo001 responded

Thank you, keep be the best

June 05, 2023

Scheduling was easy and efficient. Service was prompt and I was on my way in a reasonable amount of time More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez, Chris Cameron, David Cruz, Isaac Avelar
Jun 12, 2023 -

Volkswagen of Alamo Heights responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 02, 2023

Good customer services I recomende this dealer for any of my family and friends always More

by omarubiera2217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabiola Villegas , Jesus Rodriguez, Chris Cameron, David Cruz, Isaac Avelar
Jun 12, 2023 -

Volkswagen of Alamo Heights responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 01, 2023

I find the staff at Alamo Heights Volkswagen to always be very helpful, courteous, and professional. I’m always kept informed about my Passat’s progress More

by Steve G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and Trina
Jun 12, 2023 -

Volkswagen of Alamo Heights responded

Thank you for your kind words for our staff, we appreciate it!

May 31, 2023

Great service. They are prompt in communication the status of the repairs and are competitive in price More

by WI91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 12, 2023 -

Volkswagen of Alamo Heights responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

May 31, 2023

I have been to VW’s from Virginia, Florida, California and now Texas and this was the best experience I’ve had. Love the video telling and showing me what was needed for my car, service reps were friendl More

by katemsvenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 12, 2023 -

Volkswagen of Alamo Heights responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 05, 2023

My daughter put down a $500 deposit in order to purchase a vehicle. They told her that they would hold the car for 2 business days. She called them this afternoon and was told that the car had been sold. So More

by Marshall Owens
Recommend Dealer
No
Employees Worked With
Jesus Rodriguez
May 08, 2023 -

Volkswagen of Alamo Heights responded

Thank you for bringing this to my attention. I apologize for the sales experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jesus Rodriguez General Manager jrodriguez@vwofalamoheights.com

April 08, 2023

We just bought with Wayne and he’s the sales person I wanted. He didn’t try to push anything and he guided me through the sale the way I needed it. He can clearly read his customers needs. The dealers More

by jpidge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson
May 02, 2023 -

Volkswagen of Alamo Heights responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

February 28, 2023

My service advisor tawny jade was friendly and helpful. Easy, fast, and friendly customer service. I also got free car wash. More

by Sallyalibert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawny Jade McCord
Mar 03, 2023 -

Volkswagen of Alamo Heights responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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