Volkswagen of Alamo Heights
San Antonio, TX
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I highly recommend Rod East Volkswagen. Working with Dado and Mario is always the best experience when purchasing a new vehicle. Is a very low pressure environment while being knowledgeable, courteous, and h and Mario is always the best experience when purchasing a new vehicle. Is a very low pressure environment while being knowledgeable, courteous, and helpful. Their Customer Service is excellent in every aspect, making the purchase of the car extremely enjoyable. More
Mario was easy to deal with. Not pushy, he never tried to sell me a car I didn't like. Very knowledgable about the make and model I was buying. He hand delivered all documents to my work for my signatures. I sell me a car I didn't like. Very knowledgable about the make and model I was buying. He hand delivered all documents to my work for my signatures. I like Rod East because someone is always around to help answer any questions. Mario gave me his personal car for the day while mine was having the windows tinted. Great car buying experience. My wife, my sister and myself all purchased new VW's from Rod East within three weeks. That should tell you something about this dealership. More
Daniel did an excellent job of researching vehicles and finding the right car for me. Also, the dealership gave me much more for my trade-in than several other dealers I visited. Daniel went the extra mi finding the right car for me. Also, the dealership gave me much more for my trade-in than several other dealers I visited. Daniel went the extra mile to make the purchase happen by finding custom wheels for my new car. He even changed the wheels himself to make sure that I got out of the dealership on time. More
Our experience in purchasing a new vehicle from Rod East Volkswagen surpassed our expectations in all respects. Our salesman, Julio Carmona, was knowledgeable, courteous, and helpful. He did not pressure u Volkswagen surpassed our expectations in all respects. Our salesman, Julio Carmona, was knowledgeable, courteous, and helpful. He did not pressure us in any way, which is exceptional in our car buying experience. We feel the price and value are commensurate. To wit, we are extremely pleased with our purchase. More
I went to Rod East, because I had a vheicle that was a lease from them with my ex-wife name on it. After talking to Daniel, we decided that buying a new car would be the benefical approach. I told him tha lease from them with my ex-wife name on it. After talking to Daniel, we decided that buying a new car would be the benefical approach. I told him that I was interested in the Eos or the CC. After comparing the two cars, we decided to go with the Eos. Within seconds of that we went for a test drive. They onlt had 2 Eos's on the lot the car I endeed up getting was not the one I test drove. Instead I took the one that was parked inside the sales office. Then we talked about a price, I told him my budget and he was able to see if lease or loan was better. The loan was in my buget and without mile limits. Three days later I called him and told Daniel that I had another vehicle that we are upside down in. I told him that my ex-wife will own that vehicle so I wanted to get it out my name. He ran some numbers, gave us a trade quate without seeing the vehicle and was able to reduce her payment by $200. So we like the results and went in and she leased a VW Golf, with the help of Daniel. My mom is thinking about getting an Eos, and I told her when she is ready to call Daniel Saenz, because he listen to you, is understanding of you situation and doesn't sell you a car that you don't need, but rather a car you want and will enjoy. More
I bought a used bmw from Mario Espinosa,he was friendly and very low presure and that is what made me want to buy .I will see him again for my next purchase. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa and very low presure and that is what made me want to buy .I will see him again for my next purchase. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa More
I took my mother to look at the jettas and our salesperson Mario was awesome. He was patient with my mother's needs, and his customer service was the best. I was so impressed with the jetta that s salesperson Mario was awesome. He was patient with my mother's needs, and his customer service was the best. I was so impressed with the jetta that she bought, that I know my next vehicle will be a Volkswagen!All of the people at the dealership were very nice and cordial, and that made my mother feel at ease. Mario even showed us his own jetta, and then we realized that he means it when he says jettas are the best. More
When shopping for a new Volkswagen CC, I visited the Rod East Volkswagen dealership because of its good reputation and the good experience my friend (also a VW owner) has had with this dealer. Mr. Paul Her East Volkswagen dealership because of its good reputation and the good experience my friend (also a VW owner) has had with this dealer. Mr. Paul Hernandez, the Sales Specialist that assisted me in buying my new car, was extremely helpful and knowledgeable; and he made the experience very worthwhile. I would certainly recommend others that are in the market for a Volkswagen to visit Rod East Volkswagen. More
I had done my window shopping for a new VW Jetta Sportwagen TDI on the internet. I had called Rod East VW to make an appointment to buy and when my wife and I arrived, Paul Hernandez was actually w Sportwagen TDI on the internet. I had called Rod East VW to make an appointment to buy and when my wife and I arrived, Paul Hernandez was actually waiting at the door for us (which he opened for us). The courtesy and hospitality remained consistent throughout the purchase process. Paul and the entire staff were down to earth and did none of the typical high pressure tricks I have seen at most other dealers. We drove out that day with a new VW and left my trade-in with them. I have been treated professionally and with courtesy in all contacts with Rod East personnel. Paul has actually initiated several contacts with me since buying the car. With only two service appointments so far (12,000 miles in four months on the car), I can say I am a very happy customer. More
I have always been treated with courtesy and given great service. I certainly would not hesitate to buy a car from Rod East . There service has always been top notch. Since I often wait for my car to be service. I certainly would not hesitate to buy a car from Rod East . There service has always been top notch. Since I often wait for my car to be serviced I can say everybody has always been friendly and certainly worth recommending for sales or service. More

