Volkswagen of Beaumont
Beaumont, TX
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It was a pleasure working with Renee. I had to drop my car off and go to work. She did call me and make sure that I was informed every step of the way I recommend Renee to anyone else loo I had to drop my car off and go to work. She did call me and make sure that I was informed every step of the way I recommend Renee to anyone else looking for service at the Volkeswagon Beaumont. More
The service department as a whole was fabulous, however the technician who was scheduled to perform my oil change was not on time, which caused a real lag in punctuality. My appointment was for 7AM, I arri the technician who was scheduled to perform my oil change was not on time, which caused a real lag in punctuality. My appointment was for 7AM, I arrived 15 minutes early, as a courtesy, and the oil change was complete at 8:55. I understand things happen, this was just a little disappointing. Because it had taken so long just for the oil change I did go ahead and ask them to wash it, which they said would be 20 minutes. I finally was able to leave at 9:45AM. More
Paula was my salesperson and was excellent, not a whole back and forth or lowballing. Just excellent customer service from start to finish. Top notch team. back and forth or lowballing. Just excellent customer service from start to finish. Top notch team. More