My experience with Roger Tinajero at Crystal Lake Volkswagen was incredible, he was a new salesman that was very knowledgeable about being a honest salesman and knowledgeable on VW’s as well. He was very good with following through with his promises. I enjoy this dealership it’s my second VW from VW of Crystal Lake, and my first salesman was Trevor Awe, he was the expert on VW GTI and was always willing to take the time though his day to talk GTI stuff with me. Thank you Volkswagen of Crystal Lake for your great service. The service advisor Allen is great and very pleasant to deal with.