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Volkswagen of Downtown Chicago
Chicago, IL
2,985 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,986 reviews
September 19, 2022
I’ve purchased my second brand new Volkswagen from them! Long distance! Dorry is the best, and their finance team is very honest and doesn’t bear around the bush. I’m very sure my third Volkswagen will be p Long distance! Dorry is the best, and their finance team is very honest and doesn’t bear around the bush. I’m very sure my third Volkswagen will be purchased from them as well! More
by Jamesisablessedone
Employees Worked With
Dorry Adkins
September 18, 2022
I would have gave them 5 stars but the construction made it a tad bit hectic! it a tad bit hectic! More
by pikaboo85
Verified CustomerEmployees Worked With
September 18, 2022
Luis was awesome! He was authentic, empathetic, patient, and knowledgeable. He enabled my confidence in my decision to buy a car. One of the best dealers I’ve worked w He was authentic, empathetic, patient, and knowledgeable. He enabled my confidence in my decision to buy a car. One of the best dealers I’ve worked with! More
by hdfowler07
Employees Worked With
Mark Newton, Luis Ramirez
September 18, 2022
Avoid this dealership! !! They changed the price by increasing it by $7000. They don't talk on the phone, only by text. They refuse you a manager and can't explain why the !! They changed the price by increasing it by $7000. They don't talk on the phone, only by text. They refuse you a manager and can't explain why the increase except to say fees. They charge for after market products you didn't ask for. Avoid this place. Take your hard earned money elsewhere. I did and got a better car for less money. It was worth the wait. More
by misslaurie88
Employees Worked With
Dorry Adkins
September 16, 2022
Great experience buying our car. Outstanding service and attention received from Mohammed and Matt. Thank you very much. Outstanding service and attention received from Mohammed and Matt. Thank you very much. More
by Esteban Gomiz
Employees Worked With
September 15, 2022
Mohammed and Matt were very helpful for my new car buying experience. Will be back again for our next car experience. Will be back again for our next car More
by vp40
Employees Worked With
September 13, 2022
Mohammed and Matt are really great Mohammed got me $5000 off my total yah! Mohammed fought that price down lol. You won’t regret him ;) super patient and understand as well off my total yah! Mohammed fought that price down lol. You won’t regret him ;) super patient and understand as well More
by Dmacc
Employees Worked With
September 12, 2022
The service manager is the brains of this operation. When the rep did not really capture the issue at hand with the car, he took over and moved things forward. Highly skilled manager of people. When the rep did not really capture the issue at hand with the car, he took over and moved things forward. Highly skilled manager of people. More
by westown1
Employees Worked With
Service manager
