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Volkswagen of Downtown Chicago
Chicago, IL
3,000 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,000 reviews
May 20, 2025
Great rep who helped alot - still need to address the sap on my car which was not fixed. on my car which was not fixed. More
by wsanderson20
Verified CustomerEmployees Worked With
May 20, 2025
Wonderful, wonderful, wonderful, wonderful… great, great, great… superb, superb ! Superb! Fabulous, Fabulous,.. I trust them ! I’m great… superb, superb ! Superb! Fabulous, Fabulous,.. I trust them ! I’m More
by Kiki
May 20, 2025
Every time I brought my car in there was an issue. On there part and I’m still having issues On there part and I’m still having issues More
by WENDYNELSON3
Employees Worked With
May 19, 2025
I had an exceptional experience at the service center at City VW! From start to finish City VW! From start to finish More
by Skycerr
May 17, 2025
Quick and convenient Very satisfied with the level of service. Nope I am done now service. Nope I am done now More
by MTKLAERS
May 17, 2025
Mohammed is the epitome of professionalism: pleasant, polite and works with us to land the car we wanted. polite and works with us to land the car we wanted. More
by mrpaloma24
Employees Worked With
May 17, 2025
Very knowledgeable people they listen and take directions thank you All Appreciate all the help thank you All Appreciate all the help More
by Yaghmour group
Employees Worked With
May 17, 2025
Mohammed H was a most helpful, honest and patient salesperson. He will guide you to make the best decision for you! salesperson. He will guide you to make the best decision for you! More
by maria
Employees Worked With
May 16, 2025
Mohammed Habibi was very helpful and great and made sure I was able to get what I was looking for! Thanks Mohammed! I was able to get what I was looking for! Thanks Mohammed! More
by Peterkukaegbu
Employees Worked With
May 16, 2025
Very professional got me in right away and made sure I got the car I desired I will recommend to all my family and friends to go to Volkswagen Downtown Chicago got the car I desired I will recommend to all my family and friends to go to Volkswagen Downtown Chicago More
by VICKYV1209
