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Fernando Tapia
Fernando Tapia at Volkswagen of Downtown Chicago

Fernando Tapia

Parts Associate

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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5.0
25 Reviews
5.0

25 Reviews

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25 Reviews of Fernando Tapia

March 24, 2026

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Mike, Yagi and Celia were phenomenal. Treating my family great end to end; sales to service to financing. More

by Ryanjkain
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Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Davis Luckett, David Lopez, Yaghi Yaghmour , Celia

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December 30, 2025

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Fernando was welcoming and very courteous! I walked in for a service and was taken care of right away! More

by Ivy
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Recommend Dealer
Yes
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December 06, 2025

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Came to get a new battery for my key and Fernando was very helpful and answered all my questions. More

by dejanee1212
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Yes
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December 02, 2025

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Exemplary service from Fernando in the parts department which is par for the course….great dealership in general!! More

by circleproductionsllc
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Yes
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December 01, 2025

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Wonderful guest service - super nice dude that helped me very quickly with exactly what I needed More

by aspaniolo
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Recommend Dealer
Yes
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November 26, 2025

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Excellent service by Fernando! He was courteous and professional and provided the information and parts needed very quickly! More

by jeremiahabiade
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Recommend Dealer
Yes
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November 17, 2025

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I Went in to replace the fob battery. The service was quick and professional. Thank you! More

by Tiguan Lover
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Service Time
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Recommend Dealer
Yes
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Nov 17, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

November 15, 2025

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I needed my car key battery changed and they took care of it so quickly! More

by jennsinc
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Recommend Dealer
Yes
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Nov 15, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Downtown Chicago to be a positive one. Please don't hesitate to reach out if you need anything else.

November 08, 2025

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Great working with Fernando on my battery replacement for my VW Key Fob. Appreciate the help. More

by Redcard
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Fer

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Nov 08, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

November 07, 2025

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Great job by service team got me in and out very fast. I will be back More

by luis.melendez
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 07, 2025

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Downtown Chicago, we look forward to having you as a valued customer for many years to come!

Nov 07, 2025

luis.melendez responded

I confirm the review

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