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Volkswagen of Downtown Chicago
Chicago, IL
3,030 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,030 reviews
March 21, 2025
Celia was great and very patient with me! I didn’t know if I would find a car but with her help I did! I didn’t know if I would find a car but with her help I did! More
by Jeremy.vantil
Employees Worked With
March 21, 2025
My new 'certified' car has been in the service department more than I've driven it. Basically, problem after problem. more than I've driven it. Basically, problem after problem. More
by Troyabme
Verified CustomerMarch 21, 2025
My friend Ahad did a great job helping me choose my vehicle today. He was excellent, thorough, friendly, and very helpful throughout the whole process. I am very pleased with this dealership and recomm vehicle today. He was excellent, thorough, friendly, and very helpful throughout the whole process. I am very pleased with this dealership and recommend Ahad he did a great job More
by Arielh9917
Employees Worked With
March 21, 2025
Dealership was very nice and very classy Mr Mohammed habibi helped me he was great habibi helped me he was great More
by Fabianc
Employees Worked With
March 20, 2025
Luis was great - clear communication and prompt responses. He also made sure to answer any questions I had. responses. He also made sure to answer any questions I had. More
by shuntewrites
March 20, 2025
Really amazing. Found the best car in the best price Love my Volkswagen Taos in and out in less than an hour Found the best car in the best price Love my Volkswagen Taos in and out in less than an hour More
by Grayjane17
Employees Worked With
March 20, 2025
Great customer service very attentive to the client. Very helpful in explaining the process of the work being done Very helpful in explaining the process of the work being done More
by yayala0764
Employees Worked With
March 20, 2025
My experience was the best. The service was done fast & they communicated everything that needed to be done. They called & texted if I wasn’t on site. The service was done fast & they communicated everything that needed to be done. They called & texted if I wasn’t on site. More
by niyanicole1994
Employees Worked With
March 19, 2025
Mohammed Habibi is the best, he helped me out tremendously with the buying process! Thank you again! tremendously with the buying process! Thank you again! More
by koseiyeb
Employees Worked With
