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Volkswagen of Downtown Chicago
Chicago, IL
3,237 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,237 reviews
October 13, 2020
Staff is professional and friendly. Service was quick and staff was accommodating. My appointment was in time. I would come back again. Thanks. Have a good day. staff was accommodating. My appointment was in time. I would come back again. Thanks. Have a good day. More
by LISAMOY.CHI
Verified CustomerEmployees Worked With
October 13, 2020
I recently purchased a vehicle from Bill and can say that he is the best car salesman I've ever worked with. He's extremely knowledgeable and I can't imagine buying a car from anyone else. Thanks Bill for a he is the best car salesman I've ever worked with. He's extremely knowledgeable and I can't imagine buying a car from anyone else. Thanks Bill for all your help! More
by VW Guy
Employees Worked With
Bill Prince
October 12, 2020
From the moment we met Bill, we knew we were working with someone that knew what he was talking about! This was our first time buying a car and he made the process seamless. I would recommend Bill to any of someone that knew what he was talking about! This was our first time buying a car and he made the process seamless. I would recommend Bill to any of my friends who want to purchase a VW! Thank you, Bill! More
by kathryn.larocca
Employees Worked With
Bill Prince, Frank Stanghellini
October 12, 2020
Great experience from the moment I scheduled my test drive to sealing the deal of my new vehicle! Braden was my sales person and made the whole process stress free. I highly recommend him! Awesome custo drive to sealing the deal of my new vehicle! Braden was my sales person and made the whole process stress free. I highly recommend him! Awesome customer service! Frank in Finance, Boris in management and Mario in Admin also were great to work with. All in all a great experience at Volkswagen of Downtown!! More
by dorika59.dozsa
Employees Worked With
Boris Nikolov, Mario Murgado JR, Braden Carson, Frank Stanghellini
October 12, 2020
Was a great experience. Cannot recommend enough. From booking appointment to receiving my car back everything was smooth and easy. Thanks Mike for the great service and experience! booking appointment to receiving my car back everything was smooth and easy. Thanks Mike for the great service and experience! More
by alexknut
Employees Worked With
October 11, 2020
Kenny was my salesman, for this to be my first time ever purchasing a car he made the process that much simple, and was so informative with all the questions I had. If I could give 10 stars I definitely wou purchasing a car he made the process that much simple, and was so informative with all the questions I had. If I could give 10 stars I definitely would. More
by Nicole Johnson
Employees Worked With
Kenny Akpan, Bill Dolan, Mark Newton
October 08, 2020
Miguel Meza was very helpful and personable- thanks for being organized and getting everything finished on time! He explained everything to the best of his ability. being organized and getting everything finished on time! He explained everything to the best of his ability. More
by MWERNER00
Employees Worked With
Miguel Meza
