Volkswagen of Downtown Chicago - Service Center
Chicago, IL
1,641 Reviews of Volkswagen of Downtown Chicago - Service Center
This dealership was clean and easy to use. I could drive up same day for an appointment, and drop off my car while going back to work. They communicated frequent updates and made it very easy I could drive up same day for an appointment, and drop off my car while going back to work. They communicated frequent updates and made it very easy over text to see the services needed and allow me flexibility to choose next steps. Highly recommend. More
Good quality service and excellent treatment by staff. I will come back soon for sure I will come back soon for sure More
Great shop and staff. The service is smooth and quick and the waiting area is clean and modern The service is smooth and quick and the waiting area is clean and modern More
Kelia and Fred gave me courteous and professional service. This time went way much better than previous experience. service. This time went way much better than previous experience. More
The service person that helped me was very knowledgeable and made me feel like he cared and made me feel like he cared More
Grant was very helpful and kind. Grant kept me informed with updates on the progress of the repair and was very helpful. Grant kept me informed with updates on the progress of the repair and was very helpful. More
Kelia made certain that the part was available before taking the car up to the service area. Service completed in the hour and a half time frame that she estimated for me. I waited at the dealership. taking the car up to the service area. Service completed in the hour and a half time frame that she estimated for me. I waited at the dealership. More
Every time I brought my car in there was an issue. On there part and I’m still having issues On there part and I’m still having issues More
Great rep who helped alot - still need to address the sap on my car which was not fixed. on my car which was not fixed. More
Very knowledgeable people they listen and take directions thank you All Appreciate all the help thank you All Appreciate all the help More