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Volkswagen of Downtown Chicago - Service Center
Chicago, IL
1,641 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,641 Reviews of Volkswagen of Downtown Chicago - Service Center
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May 28, 2025
This dealership was clean and easy to use. I could drive up same day for an appointment, and drop off my car while going back to work. They communicated frequent updates and made it very easy I could drive up same day for an appointment, and drop off my car while going back to work. They communicated frequent updates and made it very easy over text to see the services needed and allow me flexibility to choose next steps. Highly recommend. More
by DBARTLET0
Verified Customer
May 27, 2025
Good quality service and excellent treatment by staff. I will come back soon for sure I will come back soon for sure More
by 123
Employees Worked With
May 27, 2025
Great shop and staff. The service is smooth and quick and the waiting area is clean and modern The service is smooth and quick and the waiting area is clean and modern More
by 123
Employees Worked With
May 23, 2025
Kelia and Fred gave me courteous and professional service. This time went way much better than previous experience. service. This time went way much better than previous experience. More
by julio4220
May 22, 2025
The service person that helped me was very knowledgeable and made me feel like he cared and made me feel like he cared More
by SHELLYD2103
May 21, 2025
Grant was very helpful and kind. Grant kept me informed with updates on the progress of the repair and was very helpful. Grant kept me informed with updates on the progress of the repair and was very helpful. More
by STEFFANI.STROK
May 21, 2025
Kelia made certain that the part was available before taking the car up to the service area. Service completed in the hour and a half time frame that she estimated for me. I waited at the dealership. taking the car up to the service area. Service completed in the hour and a half time frame that she estimated for me. I waited at the dealership. More
by SSBICAK
May 20, 2025
Every time I brought my car in there was an issue. On there part and I’m still having issues On there part and I’m still having issues More
by WENDYNELSON3
Employees Worked With
May 20, 2025
Great rep who helped alot - still need to address the sap on my car which was not fixed. on my car which was not fixed. More
by wsanderson20
Employees Worked With
May 17, 2025
Very knowledgeable people they listen and take directions thank you All Appreciate all the help thank you All Appreciate all the help More
by Yaghmour group
Employees Worked With
