Volkswagen of Downtown Chicago - Service Center

Service Fantastic,work with Luis Tinoco he is helpfull and great attention....! I recommend the the service... To different people....!and great work, on my Fantastic,work with Luis Tinoco he is helpfull and great attention....! I recommend the the service... To different people....!and great work, on my car...! More

Great service I feel confident that the service is done timely and correctly. Never have to bring back for the same thing twice. Luis makes sure I get the best available discounts. timely and correctly. Never have to bring back for the same thing twice. Luis makes sure I get the best available discounts. More

Friendly, on time, informative. Convenient service schedule. Always take our VW bug here. Friendly. polite...kept me updated throughout day as to status of service. Clean service dro Convenient service schedule. Always take our VW bug here. Friendly. polite...kept me updated throughout day as to status of service. Clean service drop off area...attentive. More

They were very helpful honest and worked quickly to resolve the issue with my car. The service manager Bill was very helpful. A great job resolve the issue with my car. The service manager Bill was very helpful. A great job More

Painless Process Normally one thinks about car service like dentists...necessary evil. This was painless and dare I say pleasant. I will be returning for future visi Normally one thinks about car service like dentists...necessary evil. This was painless and dare I say pleasant. I will be returning for future visits. More

Awesome service - friendly, helpful, flexible.I felt Awesome service - friendly, helpful, flexible. I felt like I was getting in a new car the detail was so good! I really appreciated the communica Awesome service - friendly, helpful, flexible. I felt like I was getting in a new car the detail was so good! I really appreciated the communication along the way! More

Excellent service and Heberto was very nice and polite , I would keep this dealer/ place in mind for future service or repairs , thanks to all of you I would keep this dealer/ place in mind for future service or repairs , thanks to all of you More

Multiple issues, all fixed well This is the second car I have taken to DTVW for service and I am very happy with the up-front estimates available before any work is done, the communi This is the second car I have taken to DTVW for service and I am very happy with the up-front estimates available before any work is done, the communication provided along the way by the service manager, and the work done by the service team. No one likes to take their car in for service but having the process managed well really takes the inconvenience out of the process. Thank you for helping keep my vehicles in tip-top shape! More

Service is amazing and staff is attentive, courteous and responsive. My Service Rep continuously makes me feel like the highest priority! High Quality! 5 stars all around. responsive. My Service Rep continuously makes me feel like the highest priority! High Quality! 5 stars all around. More

Service was great, the replacemt of parts, the waiting time, and the staff where all the best they could be. I had a sideview replaced within minutes and covered by warranty. No hassle time, and the staff where all the best they could be. I had a sideview replaced within minutes and covered by warranty. No hassle More