Volkswagen of Downtown Chicago - Service Center

Was able to make a service appointment that works around my busy schedule. The service advisor was very knowledgeable and explained what work was required and performed. Estimated time for completion was fi my busy schedule. The service advisor was very knowledgeable and explained what work was required and performed. Estimated time for completion was finished early. More

Would highly recommend! Great service and communication from Mike about what was wrong and how quickly it could be fixed. from Mike about what was wrong and how quickly it could be fixed. More

Very friendly and met all of our needs. Highly recommend!! They were able to service our vehicle and get us the best deal for our car needs. Very professional! recommend!! They were able to service our vehicle and get us the best deal for our car needs. Very professional! More

Adam was great with updates and made my service visit seamless. Always a quick easy visit, one of the best advisors on their team! seamless. Always a quick easy visit, one of the best advisors on their team! More

Was satisfied with both my sales person John and Adam in service. Both were very professional service. Both were very professional More

Excellent service, minimum time waiting for check in or pick and Lyft to retrieve car Good job pick and Lyft to retrieve car Good job More

Very satisfied with your service and friendly and professional service from Adam, my service advisor professional service from Adam, my service advisor More

Excellent service from Mike. Proffesional, courteous and prompt. Would reccomend to anyone requiring VW service. prompt. Would reccomend to anyone requiring VW service. More

I can always count on these guys to do a great job on my car. If they fix their service times, it'd be perfect. car. If they fix their service times, it'd be perfect. More

I am STILL Waiting for repir my car an waiting and waiting and my car is no good waiting and my car is no good More