Volkswagen of Downtown Chicago - Service Center

Great experience. My car trouble was diagnosed quickly and completed on time. Was kept in the loop regarding the delay and was not kept waiting too long. and completed on time. Was kept in the loop regarding the delay and was not kept waiting too long. More

I appreciated the valet service for pick up and drop off of my car for recall service. of my car for recall service. More

IT WAS VERY BUSY AND RAN SMOOTHLY BUT THE LYFT WAS TROUBLESOME TROUBLESOME More

Adam K. is the only reason I keep coming back to DTVW for service. Excellent service experience, provides the best available service options, communicates well, and completes to work ahead of estimated tim service. Excellent service experience, provides the best available service options, communicates well, and completes to work ahead of estimated time. More

Quick, helpful and they did great work. Highly recommend their service department. their service department. More

Even though I didn't have an appointment they fixed my car without a long wait time. car without a long wait time. More

Miguel was great-he has been my Service contact for several years. He is very responsive and gets things done quickly. several years. He is very responsive and gets things done quickly. More

Good patience to client, and helps client to relief from the frustration very well. They also deliver helictical explanation on the issues and perform very well on works. the frustration very well. They also deliver helictical explanation on the issues and perform very well on works. More

They provided great service, didn’t try to upsell more. More

Good service considering it in a busy congested area. Would recommend if your from the city and hate driving far dealing with traffic. Thank you Would recommend if your from the city and hate driving far dealing with traffic. Thank you More