Volkswagen of Downtown Chicago - Service Center

Great service. Associates are very courteous and knowledgeable. Extra perks with Uber and follow-through phone calls and texts. I wouldn't go anywhere else! knowledgeable. Extra perks with Uber and follow-through phone calls and texts. I wouldn't go anywhere else! More

Great service as always, Beto always bring the best experience ever, work wise as done right at the first time, at the moment of pick up easy & clean. experience ever, work wise as done right at the first time, at the moment of pick up easy & clean. More

Great customer service. Great team to deal with. Vehicle is always in great hands when I bring vehicle for service. Keep up the great work. is always in great hands when I bring vehicle for service. Keep up the great work. More

We didn't have an appt, but Service consultant Luis was helpful in securing an appt. with a timely turnaround time. The cost of services was reasonable. Thank you. helpful in securing an appt. with a timely turnaround time. The cost of services was reasonable. Thank you. More

Excellent service. Gerardo was very professional and attentive. He explained to me the process and the estimate time to complete the job. For sure I’ll get the the next service maintenance for my car at attentive. He explained to me the process and the estimate time to complete the job. For sure I’ll get the the next service maintenance for my car at this location. More

Excellent service great work . I loved taking a picture in the holiday sweater to be very festive with customers. Volkswagen has always been my favorite in the holiday sweater to be very festive with customers. Volkswagen has always been my favorite More

Gerardo provided great service and was willing to accommodate my transportation needs. He was very communicative and helpful with my service- I would highly recommend! accommodate my transportation needs. He was very communicative and helpful with my service- I would highly recommend! More

Every time the guys at the service are super nice and attentive.They always offer you a lift to get home and come back.They offer you discounts in service labour l! attentive.They always offer you a lift to get home and come back.They offer you discounts in service labour l! More

Best dealership in Chicago! Excellent customer service! The service department guys are great! The car sales people are great! The finance guy is great! I love this location! The service department guys are great! The car sales people are great! The finance guy is great! I love this location! More

Efficient service and excellent communication from Adam. Explained exactly what needed to be done for my check up and let me know progress along the way. Explained exactly what needed to be done for my check up and let me know progress along the way. More