Volkswagen of Duluth

Volkswagen of Duluth responded

Hello! We're delighted to hear about your positive experience with our service. It's wonderful that our team could meet your needs effectively and ensure that you and your wife left with exactly what you wanted on the same day. Our goal is always to make the car buying process as seamless and satisfying as possible. Thank you for choosing us and for taking the time to share your feedback. We look forward to assisting you with any future needs! Best regards, The VW of Duluth Team

Volkswagen of Duluth responded

Hi there! We're thrilled to hear about your positive experience with Keaton and our team at VW of Duluth. It's always great to know that our staff's dedication to service shines through and makes a memorable impact on our customers. We'll make sure to pass along your kind words to everyone involved. Thank you for choosing us and for taking the time to share your feedback. We look forward to serving you again in the future! Best regards, The VW of Duluth Team

Volkswagen of Duluth responded

Hello! Thank you so much for your kind words about Dan and our team at VW of Duluth. We're thrilled to hear that you've experienced friendly and helpful service, along with clear and regular communication. It's important to us that we provide service options that truly meet the needs of our customers, and it's great to know that we're achieving that. We appreciate your feedback and are grateful for the opportunity to serve you. We look forward to continuing to provide excellent service in the future! Best regards, The VW of Duluth Team

Volkswagen of Duluth responded

Hello! Thank you for taking the time to share your experience at our dealership. We're so glad to hear that you were warmly greeted upon arrival and that Drew provided you with courteous and knowledgeable service. It's wonderful to know that his presentation and the overall care from our team made such a positive impression and played a key role in your decision to buy from us. We appreciate your kind words and are thrilled to welcome you to the VW of Duluth family. We look forward to serving you with the same level of care and enthusiasm in the future! Warm regards, The VW of Duluth Team

Volkswagen of Duluth responded

Hello! Thank you for the wonderful feedback! We're thrilled to hear that you received awesome customer service from our team and that you're loving your new car. It's always our goal to help our customers feel supported and satisfied with their experience. Enjoy your new ride, and please don't hesitate to reach out if you need anything in the future. We're here to help! Best regards, The VW of Duluth Team

Volkswagen of Duluth responded

Hello! It's fantastic to hear that you're loving your ID4 and had a great experience with Amber, Dan, and the rest of our team here at VW of Duluth. We truly appreciate your kind words and enthusiasm. We also want to thank you for your candid feedback regarding the review process. Understanding our customers' perspectives is crucial, and we'll definitely take your comments into account. The intent of our review requests is to continually improve our service, but we certainly don't want it to feel burdensome or pressured. Thank you again for sharing your thoughts and helping us enhance our customer experience. We look forward to making your future visits as enjoyable and stress-free as possible! Warm regards, The VW of Duluth Team

Volkswagen of Duluth responded

Hello! Thank you so much for your continued support and for recommending us! We're delighted to hear that you've had consistently positive experiences with our friendly and helpful staff over the years. It's always our goal to provide excellent service, and feedback like yours truly makes our day. We look forward to serving you for many more years to come! Warm regards, The VW of Duluth Team

Volkswagen of Duluth responded

Hello! Thank you for sharing your positive experience with us! We're thrilled to hear that you've been very pleased with the service and that our staff has been accommodating, helpful, and supportive. It's our goal to ensure every visit is a great one, and feedback like yours is incredibly rewarding. We look forward to continuing to provide you with excellent service in the future! Best regards, The VW of Duluth Team

Volkswagen of Duluth responded

Thank you for sharing your experience with us at VW of Duluth. We're glad to hear that Dan has been prompt and kind in his communications with you. We understand that encountering issues with a new vehicle can be frustrating, and we appreciate your understanding that these issues are not a reflection of Dan's dedication to service. It's great to know that our service team has been accommodating and has provided excellent care in addressing the issues with your Atlas. We are committed to ensuring that your vehicle performs to your expectations and that any concerns are resolved promptly and effectively. Thank you for your patience and for choosing VW of Duluth. We look forward to continuing to provide you with quality service and support.

Volkswagen of Duluth responded

Thank you so much for sharing your 5-star experience with VW of Duluth! We're delighted to hear that Keaton was able to provide you with friendly and attentive service, and that he found the perfect vehicle for you. It's important to us that all our customers feel comfortable and supported throughout their purchasing process, especially first-time buyers like yourself. We're also glad to have been able to assist you with the speaker issue immediately after your purchase. Our commitment to customer satisfaction extends beyond the sale, and we're happy we could coordinate the repair on your behalf. Your appreciation means a lot to us, and we're grateful for your kind words. Thank you for choosing VW of Duluth, and we look forward to continuing to provide you with excellent service in the future!