Volkswagen of Duluth
Hermantown, MN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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After being a loyal customer and having family with dealership loyalty for multiple years, I continue to have negative experiences with the service department, whether it be a vague diagnosis or even a dealership loyalty for multiple years, I continue to have negative experiences with the service department, whether it be a vague diagnosis or even a possible problem on their part that wasn’t addressed. More
Tony made the process easy and never rushed us, taking the time to answer every question. Chris came out to say hello and wish me a happy birthday, which was a thoughtful touch & greatly appreciated shows the time to answer every question. Chris came out to say hello and wish me a happy birthday, which was a thoughtful touch & greatly appreciated shows the personal touch. From start to finish it was a calm, no‑pressure, genuinely enjoyable way to buy a new car. More
The background is our Audi Q7 broke down Saturday afternoon while on a trip from South Dakota. Our best option was to reach out to the parent corporation in Duluth. Volkswagen of Duluth was terrifi afternoon while on a trip from South Dakota. Our best option was to reach out to the parent corporation in Duluth. Volkswagen of Duluth was terrific in all aspects from that Saturday on and they really didn’t owe us anything. They had the problem (bad fuel pump) diagnosed and parts ordered by Noon on Monday. Unfortunately my daughter and I had to take up residence at a nearby hotel for the week, but VW of Duluth kept us well informed throughout and offered rides (thanks TJ) so we could get around while stranded. Dan and the team did everything they could to limit our discomfort in a bad situation. More
Wonderful people to work with. Been doing business with them since 2011. Always professional and friendly. Been doing business with them since 2011. Always professional and friendly. More
Tanner was very helpful and was great about keeping in contact to keep me updated while they waited for the part to fix my vehicle. contact to keep me updated while they waited for the part to fix my vehicle. More
Very friendly and took the time to explain things clearly. They were also very accommodating and patient with my child which I greatly appreciated. clearly. They were also very accommodating and patient with my child which I greatly appreciated. More
Setting up service appointments online is really easy. Thanks to Dan my service appointments have always ran very smooth. I especially appreciate the video inspections and the text updates. Thanks to Dan my service appointments have always ran very smooth. I especially appreciate the video inspections and the text updates. More
They were very easy to deal with. Explained everything about the Taos that we purchased. Explained everything about the Taos that we purchased. More
Very courteous and they take care to ensure satisfaction. I will always buy there and use them to service my vehicle. satisfaction. I will always buy there and use them to service my vehicle. More
Duluth VW is the best. Attentive, caring, and thorough. I highly recommend the Duluth VW Sales and Service teams. Attentive, caring, and thorough. I highly recommend the Duluth VW Sales and Service teams. More





