Volkswagen of Duluth

The service was great! Keaton was super friendly, attentive, and found the exact vehicle I was looking for. This was my first time purchasing a vehicle myself, and I felt t Keaton was super friendly, attentive, and found the exact vehicle I was looking for. This was my first time purchasing a vehicle myself, and I felt totally comfortable throughout the entire process. Additionally, I ran into an issue *immediately* after purchasing the vehicle when I realized the speaker was blown out/stopped working. Technically this came up after I purchased the vehicle, so VW didn't have an obligation to remedy it, but they did anyway. They helped make me an appointment at NorthStar Ford (since the car I purchased was a Ford rather than VW) and agreed to pay for the repairs, which I GREATLY appreciate, as it would have been difficult for me to afford after having just purchased the vehicle. All in all, this was easily a 5-star experience and I am very grateful to the VW of Duluth team for all of their help. More

Everyone at Volkswagen of Duluth was courteous and knowledgeable. I received prompt efficient service. Especially appreciated the "shuttle service" back home while my car was serviced and the delivery knowledgeable. I received prompt efficient service. Especially appreciated the "shuttle service" back home while my car was serviced and the delivery of my car to my house following service! More

Everyone at Volkswagen of Duluth was courteous and knowledgeable. I received prompt efficient service. Especially appreciated the "shuttle service" back home while my car was serviced and the delivery knowledgeable. I received prompt efficient service. Especially appreciated the "shuttle service" back home while my car was serviced and the delivery of my car to my house following service! More

Fabulous service as always! Everytime I go here I feel like every staff member goes above and beyond to make my experience great!! Everytime I go here I feel like every staff member goes above and beyond to make my experience great!! More

The repairs were explained to me so that I understood. The work took longer than I was originally told. The work took longer than I was originally told. More

All the people I dealt with were very professional kind and answered all my questions. I told them my parameters and they worked well with them and I was able get a new vehicle. Tyler Keaton and Andy were and answered all my questions. I told them my parameters and they worked well with them and I was able get a new vehicle. Tyler Keaton and Andy were great. Thank you all. More

Service was quick and easy. However a survey that makes you write a 15 word minimum is irritating However a survey that makes you write a 15 word minimum is irritating More

Professional and courteous through out the entire transaction. Finance people were sooper-dooper expedient as well. transaction. Finance people were sooper-dooper expedient as well. More

Awesome guy to work with. Would recommend him to anyone. Thank you for the great car. Would recommend him to anyone. Thank you for the great car. More

I really enjoyed working with Drew. He was very nice and professional and answered all my questions. He really made the experience great. The only other thing I’d like to mention is th He was very nice and professional and answered all my questions. He really made the experience great. The only other thing I’d like to mention is that the girl that came to me with my offer for my “trade in” low balled me so bad. I had went to 2 other dealerships and one was another Vw dealership and both offered close to the same amount. I felt the over 2,000 difference that I was quoted there just put a bad taste in my mouth right away. it instantly made me feel like I was getting scammed. I ended up keeping my car. Again tho Drew was pretty amazing and made me feel better. More