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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.7
573 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 573 reviews

May 06, 2024

I love Amber and Dan and the whole crew at VW of Duluth. I love my ID4...what I don't love is the pressure VW puts on customers to fill out and complete reviews. I am not sure why they are so important. More

by davejohnson10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024

Very friendly and helpful staff. I have been shopping here for years. Highly recommend checking them out! More

by mfehringer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024

Always been very pleased with the service! The staff is very accommodating, helpful, and supportive! More

by TOM_JORGENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024

The service was great! Keaton was super friendly, attentive, and found the exact vehicle I was looking for. This was my first time purchasing a vehicle myself, and I felt t More

by gingerd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Mosher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serina Sprecco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anjay Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keaton Gressman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha LePage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Volkswagen of Duluth responded

Thank you so much for sharing your 5-star experience with VW of Duluth! We're delighted to hear that Keaton was able to provide you with friendly and attentive service, and that he found the perfect vehicle for you. It's important to us that all our customers feel comfortable and supported throughout their purchasing process, especially first-time buyers like yourself. We're also glad to have been able to assist you with the speaker issue immediately after your purchase. Our commitment to customer satisfaction extends beyond the sale, and we're happy we could coordinate the repair on your behalf. Your appreciation means a lot to us, and we're grateful for your kind words. Thank you for choosing VW of Duluth, and we look forward to continuing to provide you with excellent service in the future!

Helpful
May 05, 2024

Dan is very kind and always responds quickly to my messages. It’s not his fault that I have had problems with my new atlas The service at Duluth has been very accommodating and excellent. More

by harmamichele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Volkswagen of Duluth responded

Thank you for sharing your experience with us at VW of Duluth. We're glad to hear that Dan has been prompt and kind in his communications with you. We understand that encountering issues with a new vehicle can be frustrating, and we appreciate your understanding that these issues are not a reflection of Dan's dedication to service. It's great to know that our service team has been accommodating and has provided excellent care in addressing the issues with your Atlas. We are committed to ensuring that your vehicle performs to your expectations and that any concerns are resolved promptly and effectively. Thank you for your patience and for choosing VW of Duluth. We look forward to continuing to provide you with quality service and support.

Helpful
May 03, 2024

Everyone at Volkswagen of Duluth was courteous and knowledgeable. I received prompt efficient service. Especially appreciated the "shuttle service" back home while my car was serviced and the delivery More

by natashaklemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Vollan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Michelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kyllonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Volkswagen of Duluth responded

Thank you for your wonderful feedback! We're thrilled to hear that our team at Volkswagen of Duluth provided you with courteous and knowledgeable service. Providing prompt and efficient service is what we strive for, and we're glad that you appreciated the added convenience of our shuttle service and home delivery of your car after servicing. Your satisfaction is our priority, and it's great to know that we've met your expectations. We look forward to continuing to serve you with the same high level of care in the future. Thank you for choosing us!

Helpful
May 03, 2024

Everyone at Volkswagen of Duluth was courteous and knowledgeable. I received prompt efficient service. Especially appreciated the "shuttle service" back home while my car was serviced and the delivery More

by natashaklemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Vollan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Michelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kyllonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Volkswagen of Duluth responded

Thank you for your wonderful feedback! We're thrilled to hear that our team at Volkswagen of Duluth provided you with courteous and knowledgeable service. Providing prompt and efficient service is what we strive for, and we're glad that you appreciated the added convenience of our shuttle service and home delivery of your car after servicing. Your satisfaction is our priority, and it's great to know that we've met your expectations. We look forward to continuing to serve you with the same high level of care in the future. Thank you for choosing us!

Helpful
April 30, 2024

All the people I dealt with were very professional kind and answered all my questions. I told them my parameters and they worked well with them and I was able get a new vehicle. Tyler Keaton and Andy were More

by Bjeansev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serina Sprecco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keaton Gressman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Volkswagen of Duluth responded

Thank you for sharing your positive experience with us at VW of Duluth! We're delighted to hear that Tyler, Keaton, Andy, and the rest of our team were able to provide you with professional and kind service. It's great to know they answered all your questions and worked within your parameters to help you get a new vehicle. We'll make sure to pass along your compliments to them. Enjoy your new ride, and we look forward to assisting you again in the future. Thank you for choosing us!

Helpful
April 30, 2024

Fabulous service as always! Everytime I go here I feel like every staff member goes above and beyond to make my experience great!! More

by cmp5791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Volkswagen of Duluth responded

Thank you for your wonderful review! At VW of Duluth, we're delighted to hear that you consistently enjoy your experiences with us. Our team always strives to go above and beyond for our customers, and it's rewarding to know that their efforts make a difference. We look forward to serving you again soon and continuing to meet your expectations. Your satisfaction is our top priority!

Helpful
April 30, 2024

The repairs were explained to me so that I understood. The work took longer than I was originally told. More

by debora.zauhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Volkswagen of Duluth responded

Thank you for taking the time to share your feedback. We're glad to hear that the explanations provided by our team helped you understand the repairs needed for your vehicle. However, we apologize for any inconvenience caused by the extended time it took to complete the work. We strive to deliver accurate timelines and will use your feedback to improve our communication and efficiency. We appreciate your patience and look forward to serving you better in the future. Thank you for choosing VW of Duluth.

Helpful
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