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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
442 Reviews
Call Service Center (218) 623-6951

442 Reviews of Volkswagen of Duluth - Service Center

Sort by
June 29, 2025

This is a dealership that stays on top of customer satisfaction and service, they go the extra step where others fall short and end up closing their doors! Keep on doing what you’re doing!!! More

by emil.i.makinen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Volkswagen of Duluth responded

Thank you for the incredible feedback! We’re proud to go the extra step and truly appreciate your recognition of our commitment to customer satisfaction. We’ll keep doing our best and we look forward to seeing you again!

June 24, 2025

I love working with Dan. Always prompt, tells me exactly what's going on, never lets me wait longer than absolutely needed. Well worth my drive. More

by louvarchristine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Volkswagen of Duluth responded

We're so glad to hear that Dan continues to provide you with prompt and clear service. It means a lot that you’re willing to make the drive. We truly appreciate your loyalty and look forward to seeing you again!

June 19, 2025

I like the dealership and I like my Volksw. agen. Oil change was quick . I would recommend Volkswagen if Duluth More

by jkathrynwisrman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2025 -

Volkswagen of Duluth responded

Thank you for the great feedback! We're glad to hear you had a quick and positive experience, and that you're enjoying your Volkswagen. We appreciate the recommendation and look forward to seeing you again at VW of Duluth!

June 14, 2025

Excellent service experience - very communicative and thorough with the inspection and work on my vehicle - thank you! More

by lanabuss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Volkswagen of Duluth responded

Thank you for the kind words! We're so glad to hear you had an excellent service experience and that our team kept you informed every step of the way. We appreciate your trust in us and look forward to seeing you again next time!

June 04, 2025

Very accommodating in my request to not rotate my tires. Also due to the duration of the oil change and software upgrades they gave me a ride home and also delivered my car when the work was complete. More

by mtsch651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Volkswagen of Duluth responded

Thank you for your review! We're glad we could accommodate your request and make the service process as convenient as possible. From the ride home to delivering your vehicle, it's always our goal to go the extra mile. We appreciate you choosing Volkswagen of Duluth!

May 31, 2025

Recall was taken care of efficiently. The service department personnel are very nice and accommodating with my pickup schedule. More

by daisybug1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2025 -

Volkswagen of Duluth responded

Thank you for the kind words! We're glad to hear the recall was handled efficiently and that our service team could accommodate your schedule. We appreciate you choosing Volkswagen of Duluth!

May 30, 2025

Terrific service! So pleased to have our Tiguan an Jetta maintained by your staff.well done. More

by mossrhys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Volkswagen of Duluth responded

Thank you! We're thrilled to hear you're pleased with the service on your Tiguan and Jetta. It's our pleasure to help keep them running their best. Well done to you, too, for taking great care of them!

May 27, 2025

Prompt friendly service! Appointment was on time and and work was completed in a timely fashion. More

by Jlenore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Volkswagen of Duluth responded

Thank you for the great review! We're happy to hear your appointment ran smoothly and that our team provided prompt, friendly service. We appreciate you choosing Volkswagen of Duluth!

May 23, 2025

Problem was resolved quickly. The shuttle was convenient. I will come back when the next problem arises. More

by daisybug1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2025 -

Volkswagen of Duluth responded

We’re glad to hear your issue was resolved quickly and that the shuttle service made things easier. We look forward to helping you again whenever you need us, thank you for trusting Volkswagen of Duluth!

May 16, 2025

The whole team was wonderful! ! Great service. I have been so Impressed with this team. More

by jamonville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Volkswagen of Duluth responded

Thank you so much for your kind words! We're thrilled to hear you were impressed with our team and the service you received. We truly appreciate your support and look forward to seeing you again!

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