Volkswagen of Fairfield

This has an xxcellent team of sales and service people! I was so impressed by the experience my first time purchasing, that I purchased another very shortly thereafter. There's a reason they stay so busy! I was so impressed by the experience my first time purchasing, that I purchased another very shortly thereafter. There's a reason they stay so busy! More

I received a recall notice and a $50 gift card for a 2019 Atlas. I’ve never owned a 2019 Atlas or any other VW. I called the dealer to find out how they got my name, thinking someone stole my identity. I spo Atlas. I’ve never owned a 2019 Atlas or any other VW. I called the dealer to find out how they got my name, thinking someone stole my identity. I spoke to three different employees - one each in sales, service, and finance, as well as someone in the corporate office. No one could tell me anything, other than it could be a marketing scam. I then emailed the GM, Ivan Figueroa, since he was never available to take my call, but received no response. Where is the customer service? And why isn’t anyone being honest about the mailings? Why hasn’t the GM answered my emails? More

Brent was extremely knowledgeable and helped me through the entire process which was an enjoyable experience. Would highly recommend him? the entire process which was an enjoyable experience. Would highly recommend him? More

Alexi Alfaro was as down to earth and helpful as possible. Even though the dealership has a whole can be a bit overwhelming , with technology and its communication approach. Alexi Alfaro made up possible. Even though the dealership has a whole can be a bit overwhelming , with technology and its communication approach. Alexi Alfaro made up for it by not being to pushy. She kept it 💯 and as honest as possible. The overall experience would have been great. But the dealership needs to tone down on the amount of different interactions it has with one client. Keep it simple and not too much More

Candy did an excellent job, all around with our purchase in January 2025. We saw the ad for the vehicle on the Internet in my 19-year-old contacted them. Fortunately, Candy was a sales person. Oh, she began in January 2025. We saw the ad for the vehicle on the Internet in my 19-year-old contacted them. Fortunately, Candy was a sales person. Oh, she began discussions with, and three days later, signed the contract and drove off in the vehicle. I believe Candy went above and beyond the normal realm of salesperson, as she gave great advice to my 19-year-old concerning insurance, titled documents and in general. It was a pleasure doing business with her, and we would highly recommend Volkswagen at Fairfield and sales employees such as Candy to all our friends. More

Alexi did a great job going over everything and making sure we got the best deal we could! Definitely would recommend her in a future sale for a used or new car sure we got the best deal we could! Definitely would recommend her in a future sale for a used or new car More

Great experience! Everyone was so nice and knowledgeable and really took the time to help me find my best option. Everyone was so nice and knowledgeable and really took the time to help me find my best option. More

Shout out to Kenneth Schroeder - I was shopping for a used car and he was professional, knowledgeable, and efficient. Their ONE Price Person Hour philosophy makes car buying pleasant and efficient. I d used car and he was professional, knowledgeable, and efficient. Their ONE Price Person Hour philosophy makes car buying pleasant and efficient. I didn't end up buying for other reasons, but I highly recommend Kenny! More