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Volkswagen of Gainesville - Service Center

Gainesville, FL

4.6
107 Reviews

107 Reviews of Volkswagen of Gainesville - Service Center

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May 25, 2018

What a great experience Everybody at Volkswagen of Gainesville has been truly amazing I bring my car in in less than an hour later it’s always taking care of clean washed an More

by dslakemarine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Sweat, Paul Acevedo, Walter Jenkins, Matt Howell
May 30, 2018 -

Volkswagen of Gainesville responded

Thank you so much for your amazing review!

May 23, 2018

Great Job Misty Great service, good quality and fair price. Misty and the drivers were fantastic. They have kept my high mileage car going so well. I would recomme More

by vetorama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Melvin
May 25, 2018 -

Volkswagen of Gainesville responded

Thank you very much for your great review!

May 22, 2018

Nice and easy It's nice pulling in to your service department as it was raining outside, service clerk was pleasant could have spoke a little more, service was spee More

by MELLENPATCH5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Melvin, Brad Arnett, Joe Albert
May 25, 2018 -

Volkswagen of Gainesville responded

Thanks so much for the great review!

May 21, 2018

Quick, informative, and relaxing I continue to come here for fast, friendly and reliable service. Very informative and helpful service staff. The waiting area is very comfortable and More

by ANSDENNIS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary , Misty Melvin
May 22, 2018 -

Volkswagen of Gainesville responded

Thanks so much for your wonderful review!

May 20, 2018

Great service Saturday service. Not a great idea but we were coming to Gainesville so I scheduled my regular service. Too over an hour for the device but they was More

by SKHAAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot who helped us, Bruce Weeks
May 22, 2018 -

Volkswagen of Gainesville responded

Thank you for your feedback - we'll be sure to share your thoughts with the staff to improve our customer service. We are happy that overall, your experience with us was a good one!

May 19, 2018

Jetta service New Jetta had a problem with the horn. Advisor Gary was great... had me come in without an appointment and fixed it in a timely manner ... very profes More

by xxxxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary in Service
May 22, 2018 -

Volkswagen of Gainesville responded

We are glad to hear you had a great experience with us. Thanks for the stellar review!

May 18, 2018

Quick and good Easy to schedule. Immediately met upon arrival in service. The service advisor, Gary, offered a discount coupon and was very nice and helpful. I left More

by KING7674
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
May 18, 2018 -

Volkswagen of Gainesville responded

Thanks so much for your awesome review! We look forward to seeing you again!

May 17, 2018

My car kept dying & the alarm kept going off for no reason my car starts, and hasn’t died since being fixed. my car went to the shop here before a week ago when it hadn’t had issues starting yet, and it was ju More

by BREEBEDELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah Chayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : gary storms, Misty Melvin
May 17, 2018 -

Volkswagen of Gainesville responded

Thanks so much for the high rating!

May 14, 2018

Friendly and Professional Everything was done as expected. Great customer service. I had new rims put on and my windshield replaced. Nate was very helpful and Kelly made everyt More

by bsbranche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Grier, Nathan Foreman
May 17, 2018 -

Volkswagen of Gainesville responded

Thanks for the wonderful review!

May 10, 2018

With out Misty I would go some place else Your service is OK,but some of your service people have a answer be fore really looking the problem over some of them shoot from the hip.The cost of More

by mountainman594
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Melvin, Matt Howell
May 11, 2018 -

Volkswagen of Gainesville responded

We are glad to know that Misty took excellent care of you and we appreciate your feedback. Thank you for your high rating!